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Computer Science and Information Technology
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Jobs are listed in chronological order with the new postings at the top.
Company Name Job Description/Contact Information

Right Size Solutions, Inc.

Job Title: Support Engineer - Technology Management and Service Provider

Reports To: Principals of Company

FLSA Status: 1099 and/or Exempt

Summary: Provides day to day phone support to Right Size Solutions’ clients. Builds and maintains relationships with all clients while providing technical support of the client’s environment and applications.

Essential Duties and Responsibilities:

  • Supports and Maintain Microsoft Windows environment
  • Support and manage client applications
  • Create and maintain client relationships
  • Work with other technology providers to support Right Size Solutions’ clients
  • Assist with the creation and maintenance of customer environments

Supervisory Responsibilities:

  • None

Education and/or Experience:

  • Information Technology degree and/or equivalent work experience in the information technology field (2 or more years of experience required)

Skills:

1. Familiarity with Microsoft Operating Systems

2. General Networking Knowledge

3. MS Office Usage

4. Good Phone and Communication skills

5. Time Management/Prioritization

Preferred

1. Microsoft VB Scripting and/or other Scripting

2. Microsoft .NET, MS Access and/or VBA/VB

Proposed Job Ad:

Technology—Support Engineer. Successful, ten year old Overland Park business providing cloud based solutions seeks support engineer to support its growing financial service and health care client base. IT degree or equivalent desired and familiarity with Microsoft Operating Systems, and general Networking knowledge. Must have good communication skills. As part of our professional team, you’ll be responsible for supporting our client’s technology infrastructure and client business applications. Competitive compensation and opportunity for personal and professional growth.

Please contact:

Wes Stillman

913-396-4601

wnstillman@rightsize-solutions.com

Posted 05/10/2012 

Title of job: Print Production II

Company Name and Location: Contractor Position through Advantage Resourcing.  Position location – Olathe, KS

Part time or Full Time:  Full Time.  This a 2-year Contractor W-2’d position.  After one (1) week benefits are available.  Start Date – 05/14/2012

Essential job functions:

• Possess skills and competencies to deliver intermediate contracted customer requirements (document assembly and finishing). Tasks and activities are defined and routine
• Ability to lift up to 50 pounds
• Point of contact to receive, review and electronically log customer jobs
• Operate standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers)
• Operate office/production equipment (printer, copier, fax, scan)
• Apply asset tags to office equipment and update database
• Track and coordinate office equipment assets at customer accounts
• Clean and maintain office equipment when necessary
• Process and distribute faxes, log for billing purposes
• Process basic forms and update information using a PC
• Wrap, pack, label, and ship finished product
• Collect and submit meter reads
• Maintain appropriate supply inventory, distribute supplies as required
• Problem solve issues to complete production, delivery, and output requirements
• Perform quality inspection before, during and after production run
• Sort and scan hardcopy materials or other mediums for use in printed documents or digital format; specific application training may be required and provided
• Collect data and respond to print/copy equipment issues by contacting service personnel using specific PC applications
• Operate high volume printers and copiers
• Estimate, schedule and track incoming production jobs
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• Inspect files for problem areas, including fonts, image resolution and image registration
• Index electronic materials to media such as CDROM, disk or tape, for reproduction and distribution
• Integrate variable data files into printed format using templates provided
• File/document conversion (utilizing standard software)
• Perform operator maintenance on equipment
• Maintain reporting logs and information for billing
• Track and store jobs as customer requires for reuse at a future date, including file back-up
• Perform minimal training to customer end-users on equipment
• May develop work processes or templates
• May operate high volume folding and inserting mail equipment

Skills:

• Able to demonstrate Intermediate use of: MS office (Word, Excel, PowerPoint), Web, Internet, and Intranet
-- Create spreadsheets
-- Use standard formulas
-- Sort
-- Filter, and create graphs
-- Import/export information
-- Embed files into applications
-- Move data between Word and Excel
• Ability to use / locate devices (drives, files, printers) attached to network
• Ability to send and receive emails, find, open and save documents and files, perform data entry
• Ability to use internet explorer for web browsing, send documents to preconfigured printer
• Demonstrate basic math skills (division, multiplication, percentages)
• Demonstrate business maturity and professionalism

** Workers acting as first responders require basic use of MS Office, sufficient to maintain reporting in Excel; web access knowledge and Internet skills, plus proficiency in PC connectivity to printers as well as printer configuration (setting default parameters)**

Experience:

• Experience in a Customer Service environment (minimum 1 year)

Education:

• Minimum: High School Diploma or equivalent.
• Required: Post high school technology training or experience

Additional job requirements:

• Color production and color matching experience are desirable

Comments/skills:

Excellent customer communication and problem resolution skills are required.

 

How to Apply: Contact Des Edgington@des.edgington@advantageresourcing.com.  Please attach an updated MS Word formatted (.doc) resume and include contact information.

Salary: $11 per hour

Posted 05/08/2012 

Position Specification  

Information Security Analyst

Company

StoreFinancial is a leading global provider of prepaid restricted authorization networks (RAN) payment programs.  StoreFinancial has the ability to design, customize, and launch innovative prepaid payment applications due to our wholly owned proprietary payment processing platform.  StoreFinancial is a certified MasterCard and VISA program manager/processor in the U.S., Canada, and Europe.  The company manages over six-hundred card programs, including the Target Electronics Exchange Card and Harley Davidson Gift Card.  We are a financially stable, private Kansas LLC company that has been operating since 2002. We are headquartered in Overland Park, Kansas.

 

For more information, visit www.storefinancial.com.

INFORMATION SECURITY ANALYST

Position Summary

The Information Security Analyst, reporting to the Director of Information Security, will be responsible for numerous operational- and tactical-level tasks within the Information Security Team, with the goal of ensuring the overall security of the company, as well as company-wide compliance to a variety of regulatory standards, including PCI-DSS, HIPPA, and SSAE-16, and internal policies and procedures.  The Information Security Analyst will work closely with a variety of business teams across the organization to lead information security projects, and will be the primary technical point-of-contact for the Information Security Team.

Essential Duties and Responsibilities

              Track projects and tasks related to Corporate Security.

                •              Represent Corporate Security in staff meetings with other teams in order to communicate initiatives and provide status updates on projects.

              Perform daily log reviews for designated systems and applications.

              Review logical and physical system and application access control lists.

              Administer hardware and software maintained by Corporate Security.

                •              Review and summarize new compliance requirements communicated by standards bodies.

              Assist with internal compliance reviews performed by Corporate Security.

                •              Gather documentation in preparation for upcoming external compliance audits.

                •              Assist in the management of the vulnerability scanning and penetration testing projects.

                •              Review and participate in the analysis of new technologies, both for Corporate Security and other departments within the Company.

              Assist with new-hire and company-wide Security Awareness Training.

              Assist in the on-going development of the Company’s disaster recovery and business continuity plans.

              Other duties, tasks, and projects as assigned.

 

Ideal Experience

·         AAS, BA, or BS in Computer Science, Management Information Systems, or related field is desirable.

·         At least one year of experience in network administration and/or information security.

·         Applicant should have a working knowledge of Windows Server and Desktop operating systems, and a basic understanding of some flavor of Linux or UNIX.

·         Any development and/or scripting knowledge is welcome.

 

Critical Competencies

·         Applicant should possess strong analytical and problem solving skills; excellent communication (oral, written, presentation), interpersonal and consultative skills; be detail-oriented; and be able to multi-task and work independently.

·         Applicant must be willing to work and learn in a fast-paced environment full of hard-working, fun people who take pride in their jobs.

·         Meet demanding schedules and timelines.

·         Communicate and work effectively with others.

·         Work independently with minimal supervision.

·         Perform detail-oriented work accurately with frequent interruptions.

·         This position requires some weekend and evening assignments as well as availability during off-hours for participation in scheduled and unscheduled activities.

 

Contact Information

ANDREW BARRETT

Phone:   913-732-5501

E-mail:   abarrett@storefinancial.com

 

Posted 05/08/2012

Experis

 

Job Overview:

Provide technical support for operations environment. Analyze information to determine system performance and areas of improvement. Test and verify the network infrastructure to ensure it meets specifications and requirements. Understands escalation processes. Can fill in for Analyst when needed.

Hours:  Sunday, Monday, Tuesday night and every other Saturday (6pm-6am)

Major Accountabilities:

•Diagnose hardware and software problems while minimizing customer impact.

•Analyze information and determine the appropriate outcome for a problem.

•Create and/or update internal tickets to document monitoring and recovery steps.

Perform routine maintenance as required by policy or procedure.

•Implement changes within the network infrastructure.

•Maintain metrics as defined by management.

Education:

•Bachelors degree or equivalent experience and CCNA.

Knowledge / Experience:

•Demonstrates the aptitude to function in all 5 expertise areas in the OCC (UNIX, Mainframe, Production

  Control, Debit, Network) and be proficient in 3 or more areas, also demonstrates leadership attributes. Is a

  subject matter expert in one or more of the expertise areas of the OCC and has a holistic understanding of how

  all the pieces of the OCC fit together, and demonstrates excellent communication skills.

•Thorough knowledge of routing/switching, tunneling, security operations/engineering, MPLS.

•Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology.

•Firewall experience and file transfer highly desired.

•1 to 3 years experience required.

Skills/ Abilities:

•Effective problem/troubleshooting skills.

•Effective written and verbal communication skills.

•Effective organization skills.

•Effective interpersonal skills.

Work Conditions:

•Some on-call responsibility and occasional off hours work required.

•12 hour shifts work, plus weekend work.

Michelle Klemansky
Technical Recruiter
Experis
7300 W. 110th Street, Suite 800
Overland Park, KS 66210

T:

+1 913 735 8546

F:

+1 913 338 1469

C:

+1 816 728 1019

cid:1.2932895209@web39321.mail.mud.yahoo.com Twitter

COMSYS is now Experis!

michelle.klemansky@experis.com
www.experis.com

Posted 04/12/2012

Title of job:   Computer Science – Software, Website Design and Assistance

Company Name and Location:  LS Credentialing Services LLC, Olathe, KS

Part time or Full Time:  Part Time

Duties:  Prepare a PowerPoint presentation with graphics to support a continuing education course for face to face presentations and on-line continuing education that will include a video.    Complete modifications to existing website.  Assigned internet research regarding credentialing. 

Qualifications Needed:  Advanced computer and software skills

How to Apply:  Contact  Lexi Selvig via email:  lexi@aecredentialing.com  or by telephone:  913-424-5606.

Salary:  Consultant hourly rate to be determined by skill level. 

Company website:  www.AECredentialing.com

Posted 04/05/2012 

Health Outcomes Sciences

JOB DESCRIPTION

Leverage your technology and interpersonal skills in being a vital part of helping this entrepreneurial organization grow to the next level.  This role is a key player in the interactions with clients and prospects.  The Implementation Engineer will provide implementation, support, and development expertise to improve and expand the commercial technology solutions offered to HOS clients.  This is an excellent opportunity with a dynamic and growing company.

Information about our company can be found at:  http://www.h-outcomes.com/. 

Job Duties:

·         Be a key implementation team member deploying HOS solutions for clients

·         Provide excellent delivery and customer service to HOS clients

·         Work to continuously improve HOS Implementations and Client Experiences

·         Travel to client site as necessary for successful client implementations

·         Work with HOS clinical staff to solve workflow and implementation challenges for HOS clients

·         Be an essential part of the HOS product development process by providing feedback from Client Experiences to HOS internal product management and development

·         Be an active continuous learner applying new skills to real world client implementations

·         Provide support to existing HOS Clients

Desired Technical Qualifications:

·         System Implementation and Client Support

·         SQL Server

          -TSQL expertise

          -Security

          - Administration (backup, restore, tuning)

·         Business Intelligence

    - Sharepoint

    -PowerPivot

·         HTML/CSS

·         XML/XSLT

·         Web Services (SOAP/REST)

·         C# and ASP.NET

·         HL7 Interfaces

·         Microsoft IIS

·         Windows Server

      - Permissions and security

          -  Administration

·         Powershell

Position Location:

·         Kansas City, MO - 4501 Madison Avenue

 

Pay Structure

 

·         Fulltime, Salary, & full benefits.

Please communicate all interest to:

John McCartan

Health Outcomes Sciences

jmccartan@h-outcomes.com

816-979-3100

Posted 04/02/2012

Workforce Partnership

Workforce Partnership needs to install 100 new work stations and has an opportunity for students to earn some extra money.

It would involve:

§  Remove old CPU

§  Unbox and setup new CPU

§  Install some software

§  Affix tags

§  Log inventory

§  Possibly some other related tasks

§  Possibly 2-4 days of work on a Friday and Saturday in late April

§  I think the pay is $12.00 per hour

§  Would be at Workforce Partnership 92nd and Quivira in OP, they may do some other area offices this summer.

§  Contact: Irene Brenon, Workforce Partnership, ireneb@workforcepartnership.com

Posted 04/02/2012

Health Outcomes Sciences

Title of job: System Administrator

Company Name and Location: Health Outcomes Sciences - 4501 Madison Ave, Kansas City, MO 64111

Part time or Full Time:    Full time/Benefits

Duties:

The Systems Administrator role is responsible for effective provisioning, installation/configuration, operation, and maintenance of server/desktop hardware and software and related infrastructure. This role will perform these duties for both HOS internal systems as well as our external client facing systems.  This role participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system/desktop hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners to perform their duties.

Qualifications Needed:    

  • IT degree, with a technical major
  • MCSE Certification
  • Windows Server 2008 R2 Data Center Ed.
  • Hyper-V or related Virtual Machine technologies.
  • IIS Administration
  • SharePoint 2010 Server administration
  • SQL Server 2008 R2 Enterprise Ed. install/setup per predefined installation specifications
  • PowerShell
  • Familiarity with ITIL, SSAE-16 or SAS-70 compliant policies/procedures.
  • Knowledge of MS Exchange administration
  • Windows 7
  • MS Office 2010
  • Visio 2010

How to Apply:  Call 816-979-3100 and ask for Jim Stickley, Chief Technology Officer or email jstickley@h- outcomes.com  

Salary:  $50,000 or above based on ability

Company website:  www.h-outcomes.com

 

Posted 03/29/2012 

KC Web Specialists

Wanted - - Permanent-Part Time Web Developer. Not looking for a high end Web programmer with years of coding and database experience. This job could go full-time.

I’m looking for a Dreamweaver/WordPress guru.

Work from home. Starting pay $19 to $20 an hour.

The “Exact job specific qualifications are listed below.  Please do not reply to this posting if you do not meet these qualifications 100%. I will train in weak areas but you have to prove you’ve done it. I don’t need a copy of your resume. These requirements are very specific. I don’t want to waste your time in an interview, or mine, if you don’t meet the qualifications, so please read them carefully before responding.

1.     Extensive experience with Dreamweaver, using Dreamweaver’s .dwt Template functionality, CSS, DIV tags, HTML code view, and setting up FTP connections in Dreamweaver. (Building these two sites in Dreamweaver would be a piece of cake for you http://www.bulldogexteriors.com/    http://www.wheelrepairus.com/ 

2.    WordPress experience beyond just using the Dashboard. For example, can you modify the existing .CSS file from the editor because there’s nowhere else in the Dashboard to change the H3 tag color? Can you add a background image to an existing DIV tag, but there’s nowhere in the Dashboard except in the editor to do this. If I asked you to add a phone number to the top of this site http://www.mmbexclusive.com/ and there was no easy place in the Dashboard to do it, you would still be able to do it by modifying the header.php file through WordPress. Each WordPress Theme presents its own editing challenges and you should be able to, given some experienced suggestions, comfortably dig around and get the changes done.

3.     Extensive experience with either Fireworks or Photoshop for simple image manipulation and image/text combinations.

4.     Proven experience transferring domains and hosting from one domain or hosting company to another.

5.    The job is a work from home position, but you must be available by phone during the day Monday thru Saturday.

6.     Ability to talk with clients on the phone or through email. Make rare local (Kansas City) trips to client offices, if need be, to pickup files, images, notes, drawings, etc.

7.     Is a self-directed person once given a project. (This is a specific trait that comes with time after you learn how our company processes work. But I want to feel comfortable that you are someone that doesn’t habitually wait around for someone else to tell you what to do next. Basically you seek out on your own what’s necessary to complete a job.)

8.     Ability to manage multiple Web site projects at the same time. At any given time you will have around 3 to 5 projects on your plate, and you will need to meticulously be able to manage what is going on with each project.

9.     You must have CS4 or CS5 Dreamweaver, and Fireworks or Photoshop installed on your computer.

10.  Ability to finish a complete website, like this, http://www.bulldogexteriors.com/, for a client in 10 to 15 hours. (This is not a job for a graphic artist who’s used to spending 40 to 80 hours per Website. We crank them out quickly, professionally and exactly to the needs of an individual business in a very short period of time.)

My company has been around for almost 5 years and has a reputation in town for being trustworthy, fun, dependable, responsive and quality driven. I’m looking for a key team player that works well in a sometimes hectic environment. At least though you can be hectic at home J

Do not call! Do not send me a copy of your resume! 

Please respond, in email format, to each of the requirements above, and why you feel you would be a good fit for this position.  The work is there for someone who wants it.

Chris Nastav

Owner,

KC Web Specialists

Posted 03/27/2012

www.usajobs.gov

The above announcement can be found at the following link:

Operation Research

 

Ruben Orozco III

Management and Program Analyst

Department of Homeland Security

National Records Center

150 Space Center Loop

Lee’s Summit, MO 64064

ruben.orozco@uscis.dhs.gov

www.usajobs.gov

Posted 03/27/2012

YRC

Job Title: Sales Application Analyst II (SAS) (Overland Park) - YRC
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.
  2. Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  3. Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.
  4. Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

Qualifications:

REQUIREMENTS

  1. Bachelor's degree in Computer Information Systems and 3 years related experience; or equivalent combination of education and experience.
  2. Effective verbal and written communication skills.
  3. Thorough understanding of Microsoft Suite (Word, Excel, Access, PowerPoint).
  4. Proven ability to define problems, collect data, establish facts and draw conclusions.
  5. Extensive experience in generating complex reports using Mainframe SAS, JCL, TSO in a z/OS environment.
  6. Availability to participate in an on-call rotation to resolve production issues on weekends and holidays.
  7. 3+ years experience in analysis and design.

  PREFERRED QUALIFICATIONS

  1. SAS Macro Language, SQL, Excel VBA, SQL Server, Business Objects, CA7, IBM Mainframe utilities.
  2. Previous experience working with Sales Information Systems.
  3. Previous experience in the transportation industry.
  4. Knowledge of YRC sales process, customer databases and relevant external information sources.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 

                              YRC Worldwide is an Equal Employment Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

 YRC Freight is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 03/26/2012

Wynnona Riders Co.

Mike Mattison

8541 W. 109th St.

Overland Park, KS 66210

Ph: 913-908-4236

 

Title of job:  Web Designer         

Part time or Full Time:

Part time

Duties:

Assist owner with completion of currently unpublished website.  The site needs further photos and video, text review/proof, additional functionality such as a calendar, map and registration to complete the project.   

Qualifications Needed:

Knowledge of Intuit Website Services. 

How to Apply:

Submit qualifications to Mike Mattison at mikem412@gmail.com

Salary:

Negotiable

Company website:

www.wynnonariders.com

Posted 03/26/2012

Summer Internship Job Description - Internship for Information Technologies Technical Support

Balance Innovations is the leading provider of reconciliation and cash office management solutions for the retail industry located in Lenexa, KS.

Our leading-edge, customizable solutions integrate seamlessly with existing POS technologies to simplify and improve retailers' cash management operations including revenue balancing, check processing, cash forecasting and self-checkout management. Balance Innovations' premier product, VeriBalance, is a patented, innovative, easy-to-use software solution that is helping retailers across the United States and Canada increase profitability and improve operations by reducing labor, bank fees and shrink. Current customers include companies from independent grocers to Fortune 50 retailers.


Purpose

The Information Technologies Team is seeking a summer intern to assist with IT support.

Key Functions

Provide first level of support and troubleshooting for PC (Hardware and OS) and application (MS Office, Adobe, etc.) issues.  Troubleshoot and resolve basic networking issues.  Support and diagnose printing system issues.

Required Education/Experience

Pursuing degree in Information Technologies or Information Systems at JCCC

Duration

May 23, 2012 through August 19, 2012

Paid Position

$15 an hour

Required Skills

Basic knowledge of Windows operating system and common business applications such as MS Office.

Desired Skills

Basic understanding of networking and Windows Server concepts.


The summer intern will work closely with the Balance Innovations’ information technology team to support end-users.

More information on Balance Innovations can be found at www.balanceinnovations.com.

To apply, please submit your resume to Jacqueline Hubler at jhubler@balanceinnovations.com with the subject line of “Summer Internship for Information Technology Support”.


Posted 03/09/2012

MULTI SERVICE

www.multiservice.com

jobs@multiservice.com

Please make sure to list which position you are applying for on your resume.

System Administrator – Technical Support

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for an experienced System Administrator with a track record of creating technical solutions and driving projects to completion.  The System Administrator will join a team of network and systems administrators who complete work cooperatively and as individuals, and report to the Manager of Technical Support.  The ideal candidate should have a strong sense of ownership and become a subject matter expert in some areas, while distributing knowledge within the team to improve overall support. Interaction with internal and external customers requires excellent written and oral communication skills.

Below are the responsibilities of the System Administrator:

  • Maintenance and Administration of Linux and Windows servers
  • Design and implementation of solutions that increase uptime for enterprise systems and applications
  • Managing small projects for software and hardware infrastructure
  • Some administration of LAN and network devices
  • Resolve escalated desktop/server/network support issues, and identify and eliminate recurring problems
  • Participate in on-call rotation for after-hours support
  • Develop reporting for trend analysis, and configure monitoring and alerting for uptime of critical services
  • Create documentation for audiences of varying technical understanding to request, use and support infrastructure services
  • Other related duties as they arise

We are looking for the following in the ideal candidate:

  • 6-7 years of work experience administering Linux servers (Red Hat Linux experience is a strong plus); College degree preferably in Management Information Systems or Computer Science would be considered in lieu of work experience
  • Enterprise server hardware knowledge required
  • Server virtualization experience required
  • Experience with clustering and other highly available technologies is required
  • SAN/NAS experience is required
  • Backup and recovery experience required
  • Software packaging with RPM a strong plus
  • Some Windows and Active Directory administration experience preferred
  • Some experience with switch infrastructure, Cisco preferred.  Must be able to troubleshoot network issues as they relate to desktops and servers.
  • Understanding of firewall and routing technology a plus

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all disabled and veterans applicants.

 

Open Road – Customer Service Representative

Multi Service Corporation, a global transaction management company specializing in billing and payment solutions, is looking for an ideal candidate for a Customer Service Representative position supporting our Open Road Drivers Plan product.  Since 1989, the Open Road Drivers Plan has helped commercial truck drivers protect their driving records.  Anytime a truck driver receives a traffic ticket, Open Road will find an attorney to represent the truck driver.  Our network consists of local attorneys throughout the U.S. and Canada.

The Customer Service Representative will be part of a customer service team responsible for establishing and maintaining relationships by phone with our members and the attorneys who work for our members.  The Customer Service Representatives will receive training, coaching, and feedback on a regular basis.  This is a full time position with future growth opportunities.

The responsibilities of the Customer Service Representative are as follows:

  • Handle incoming calls from plan members
  • Process applications and citations
  • Work with the courts to obtain court extension
  • Recommend attorneys to plan members
  • Maintain relationships with members through litigation process
  • Process claims
  • Problem resolution
  • Maintaining relationships with key personnel at our carriers

We are looking for the following in the ideal candidate:

  • High school diploma or GED required
  • Minimum of 6 months phone based customer service experience
  • Excellent written and oral communication skills
  • Positive attitude
  • Professional appearance and the ability to provide a professional company image to plan members
  • Ability to work as part of a team
  • Intermediate proficiency level in MS Word and Excel required
  • Detail oriented
  • Strong organizational ability
  • Excellent customer service skills (friendly, courteous, and helpful)

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.


Office Assistant – MS Electronics

MS Electronics, a cutting-edge speaker company in Johnson County, is looking for an ideal candidate for our Office Assistant position.  The Office Assistant will be responsible for soft collections of all past due MS Electronics customer accounts.  A background in Accounts Receivables would be an ideal situation. Strong customer service skills and a friendly, out-going personality would be beneficial.  Attention to detail and good organization skills would be a must.  In addition, the Office Assistant would be placing purchase orders, tracking open purchase orders and communicating with vendors regarding on time shipping and pricing.  Intermediate proficiency in MS Excel is required.  Great Plains experience is very helpful.

MS Electronics is an Equal Opportunity Employer.

 

Posted 03/09/2012

MAXOutreach

The following company(s) has job openings. Please refer applicants, directly to the prospective employer as requested below in the Application Process section, or by utilizing the Website Address provided. All qualified applicants are welcome to apply. When applying for any position listed, please let the employer know you received their job notice information through the MAXOutreach program. .

Company: Time Warner Cable                             Account Code: Overland Park, KS, 66062
Address:                                                                   City: Overland Park            State: KS              Zip: 66062

POSITION TITLE: Field Engineer Supervisor - KC
Job Requisition Number: 133598BR
Application Website: http://jobs.timewarnercable.com/job/Overland-Park-Field-Engineer-Supervisor-KC-Job-KS-66062/1748712/?feedId=40&campaignId=3&utm_source=maximus&utm_campaign=J2W_Maximus
Details: Posting Job Title: Field Engineer Supervisor - KC
Requisition #: 133598BR
Posting Location: United States - Kansas - Overland Park
Area of Interest: Engineering/Technical Operations Telecommunications

Position Type: Full Time

Posting Job Description:
About Time Warner Cable
Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas - New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com and www.twcmediasales.com.

We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area.

Purpose:
The Field Engineer Supervisor supervises frontline Field Engineers for the Business Services department. He or she will ensure world-class installation and service of Business Class Hospitality, Multi-Point BCE, PRI, Metro Ethernet, and Dedicated Internet Access customers resulting in high net promoter scores and overall customer satisfaction.

Essential Job Functions:

·         Manage day to day schedule including on-call and project activity for field engineers

·         Develop, maintain and present performance metrics related to the field engineer team to senior management on a regular basis

·         Document employee performance throughout the course of the year in order to perform annual reviews while managing coaching

     opportunities including performance improvement plans and employee termination if necessary

·         Manage regular scheduled training of field engineer team on a variety of technical requirements including but not limited to test sets, optical

     construction, Ethernet test and turn up, data network troubleshooting and field safety topics

·         Develop, document, implement, and maintain process flows including methods & procedures for troubleshooting and installing Business

     Services offerings

·         Act as customer escalation point for some of Business Services most valuable customers during and after hours as necessary

·         Evaluate and hire candidates for open opportunities

Job Requirements:

·         High school diploma or general education diploma (GED)

·         Previous supervisory experience - at least 2 years

·         Two to three years of field data network related experience, preferably in a cable or telecommunications-related environment.

·         Strong PC skills including word processor, spreadsheet, database, PowerPoint and Internet based applications

·         Excellent organizational and communication skills

·         Firm understanding of DOCSIS, Ethernet, SONET, Voice and Data routing/network protocols, CWDM/DWDM, and Metro Ethernet Standards

·         Cisco Certified Network Associate, Cisco Certified Design Associate and Comptia Network+ are highly preferred

·         Experience installing and supporting Cisco and Juniper switches preferred

·         A proven ability to assist customers of all technical levels through escalations requiring management intervention over the phone and in

     person

Preferred Qualifications:

·         Four year degree in management or technology field highly desired

·         Required Certifications, Licenses, Registrations, etc., to perform the essential functions of this position:

·         Must have valid driver’s license and a good driving record

·         Must have no preventable accidents in the past six months

Travel requirements and frequency :

·         Required to travel to customer sites, TWC distribution hubs, and various Business Services field offices in division’s service areas.

Supervisory / Managerial Responsibilities:

·         Supervisor: Plans, staffs, coaches, evaluates and directs work of employees of a work unit.

FCC Unit_TWC 3473 - Kansas City
Controlling Establishment ID 00241 - Kansas City Overland Park

Posted 03/01/2012

INGRAM'S

Internship Opportunity!

Ingram’s Magazine is looking for an outgoing, dependable Project Assistant to add to our team. The PA will support the Research Director in our data acquisition and information outreach efforts. Primary responsibilities include data entry and outbound calling. Qualified candidates should have familiarity with Microsoft Office, particularly Excel. Access experience is a plus. Attention to detail is a must, and candidates should be able to enter data accurately and quickly. If interested, please contact Danielle Ross at dross@ingramsonline.com; attach resume to inquiry.

Posted 03/01/2012

Sr. Computer Security Analyst in IT Department.

Responsibilities:

Responsibilities:

  • Responsible for conducting, coordinating, testing, implementing, deploying, and operational maintenance of all information security systems, applications, appliances and devices throughout the firm.

  • Responsible for assessing, recommending, developing, implementing and maintaining the firm's computer security infrastructure and security standards.

  • Provides technical expertise in the selection, testing, implementation and deployment of information security systems.

  • Provides technical guidance and direction in information security monitoring, assessment, auditing and testing.

  • Assists in defining, developing and implementing the firm's Information Protection Program security policy.

  • Lead for security risk assessments and penetration studies of networks.

  • Recommends solutions for security vulnerabilities and takes corrective measures and/or applies security patches when appropriate.

  • Installs, monitors, maintains and upgrades virus detection applications/tools to ensure computer codes, viruses, and worms are blocked or eradicated when detected.

  • Analyzes problematic security log entries from security servers and routers, provides technical solutions to issues and security breeches.

  • Is on call to respond to security incidents or disaster recovery and business continuity operations.

  • Maintains advanced knowledge of the firm's Information System Security posture, goals and objectives.

Qualifications:

·         Bachelor's degree in Computer Science or four years information security and two years advanced information security experience and/or training or eight years of combined information systems and information security experience and/or equivalent combination of education and experience.

·         Professional certification of CISA or CISSP desirable.

·         Must have advanced knowledge with PC and LAN servers, security firewalls and routers, and other Information Security related technologies

·         Should have a demonstrated ability to work both independently and in small teams, customer service and strong communications skills.

·         Have the ability to conceptualize and implement innovative solutions to business problems and a demonstrated ability to handle multiple projects simultaneously.

Company Information:

Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the sixth consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers; SHB has won this award every year since its inception in 2005. It goes without saying that SHB offers a stimulating legal setting, outstanding resources and provides a competitive salary and benefits package. We are an Equal Opportunity Employer. 

 

To apply for this position visit our website:  www.shb.com. 

Shook Hardy & Bacon L.L.P. has an opening for a VB/SQL Programmer/Analyst to support the Firm's staff by designing, developing and maintaining VB/SQL database applications. In this position you will gather business requirements; convert application requirements to database schema; create database models/ERD and documentation; be involved in database design and tuning; create SQL queries to provide business intelligence information; write, test and maintain batch-oriented jobs; provide database development assistance and code.

  • Participates in the maintenance and development of all new and existing VB/SQL databases, applications, and reports.
  • Uses knowledge of relational and object oriented database technology to help automate processes within the firm and seeks assistance as needed.
  • Assists in installing new software.
  • Works with workflow and image based databases and applications.
  • Responds to user requests and problems passed along by the firm's help line in a thorough and timely manner.
  • Wears a beeper at all times in order to provide customers (firm personnel) with necessary service.
  • Is on-call on a scheduled basis for up to a week at a time, 24 hours a day.
  • While on call, remains in a position to receive help calls and answer them quickly and thoroughly in a professional manner.
  • Performs requested database administration and system administration functions.
  • Is part of the disaster recovery team and may be called upon to help implement that plan.
  • Participates in the installation of software and training in its use at various firm offices and other locations as needed.
  • Travels occasionally to these sites.
  • Tracks time in specified intervals, billable and non-billable, and submits this time record as scheduled.
  • Uses effective programming techniques to ensure continuity of firm programming standards.

Qualifications:

  • Bachelor's degree in Computer Science or related discipline.
  • Requires 3 plus years of SQL Server development, 1 plus years of Visual Basic.Net and 1 plus years of experience with ASP.Net.
  • Experience with SQL Server conceptual and physical data design, heavy T-SQL and DTS development, and experience tuning enterprise size databases.
  • Must have a working knowledge of object oriented programming and strong coding and problem solving skills.
  • Should have a demonstrated ability to work both independently and in small teams, customer service and strong communications skills.
  • Have the ability to conceptualize and implement innovative solutions to business problems and a demonstrated ability to handle multiple projects simultaneously.

Company Information:

Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the sixth consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers; SHB has won this award every year since its inception in 2005. It goes without saying that SHB offers a stimulating legal setting, outstanding resources and provides a competitive salary and benefits package. We are an Equal Opportunity Employer. 

To apply for this position visit our website:  www.shb.com. 

Shook Hardy & Bacon L.L.P. has an opening for a Network Engineer in the IT Department. 

Responsibilities:

  • Provides Citrix MetaFrame XP administration, connectivity and problem solving.
  • Supports software applications, operating systems and LAN/WAN (Local Area Network and Wide Area Network) network environment for the firm.
  • Under direct supervision, provides assistance to identify system problems and help provide solutions regarding the on-line network, including problem logging and tracking.
  • Performs hardware and software installations and upgrades to tested and approved SHB standards.
  • Coordinates scheduling of maintenance activities with Lead Engineer.
  • Analyzes system management support needs and provides a firm wide resolution for the problem.
  • Performs hardware and software installations and upgrades to tested and approved firm standards.
  • Assures that applicable applications and/or software are tuned to vendor specifications when directed to do so by supervisor.
  • Maintains applicable written procedures and documentation of network functions.
  • May coordinate the scheduling of maintenance activities with supervisor.
  • Participates in testing of new hardware and software under guidance of Lead Engineer.
  • Ensures that all systems for which they are responsible operate at peak efficiency and have the highest level of security intrusion prevention.
  • Responsible for stability, availability and reliability of routers, servers and security devices under their control.
  • Recommends any improvements to software applications, firewall, and network operating systems or hardware to supervisor.
  • Participates in the firm's data disaster recovery program, which may require travel with minimal notice.
  • Performs audits on the firewall with minimal notice.
  • Maintains accountability of all security devices under their control.
  • Provides after-hours support to computer users throughout the firm by being on call 24 hours a day periodically.
  • Works, occasionally, at different shifts outside of stated regular office hours. Attends training sessions concerning skill development; travels to these sessions as required.
  • Resolves the problem if it can be identified and resolved at this level of expertise, if not, passes the call on to a more senior technical level engineer.
  • While on-call remains in a position to respond to calls, receive help calls, and to answer them quickly, thoroughly, and in a professional manner.

Qualifications:

·    Associate's degree in Computer Science or related discipline and two plus years of relevant experience.

·  Must have working knowledge of internet and internet security technologies including firewall, hardware based load balancing

   and SSL acceleration, Microsoft ISA, VPN, RSA, SecureID, Compaq Server, Netware, GroupWise, Windows NT Server, and

   Windows NT Workstation.

·  Basic knowledge of network operations, system administration/management and PC hardware and software and LAN/WAN

    environments.

·  Two plus years as a Microsoft Certified Systems Administrator with experience in hardware, software and maintenance

    support preferred.

·   Should have a demonstrated ability to work both independently and in small teams, customer service and strong communications skills.

·     Have the ability to conceptualize and implement innovative solutions to business problems and a demonstrated ability to handle multiple projects simultaneously.

Company Information:

Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the sixth consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers; SHB has won this award every year since its inception in 2005. It goes without saying that SHB offers a stimulating legal setting, outstanding resources and provides a competitive salary and benefits package. We are an Equal Opportunity Employer.

 To apply for this position visit our website:  www.shb.com. 

Posted 03/01/2012

External Employment Opportunities

Engineer I - Enfield Distribution Center, Enfield, CT – IRC107397

Basic Qualifications:

  • A Bachelor of Science Degree in Engineering.

  • Knowledge of Microsoft Office applications

  • Course work utilizing modeling software such as Autocad or Solid Works. (stated on resume)

  • Graduation date of May 2012 or earlier

  • 2.75 GPA that must be stated on resume (verified by transcripts)

  • Authorization to work in the US without company sponsorship

Preferred Qualifications:

  • Bachelor of Science Degree in Industrial Engineering

  • Strong interpersonal skills combined with robust analytical skills.

  • Proficient at Microsoft Office applications and experience using Autocad.

  •  Coursework or concentration in Supply Chain Management

  • Adept at problem solving and learning on the fly

  • Strong oral and written communication skills

  • Demonstrates strong leadership skills

  • Ability to organize, prioritize and compile information for multiple projects simultaneously

  • Demonstrates a desire to grow and learn within this technical function.

  • Recognizes the responsibility to produce results in a timely manner.

  • Is motivated by accomplishment.

  • Has the energy and endurance to see things through to completion.

  • Proactively works toward both job and group goals.

  • Possesses interpersonal savvy and is considered to have intellectual horsepower

Manager, IT Project Management - Hallmark Business Connections, Minneapolis, MN – IRC107538

BASIC QUALIFICATIONS

    • Bachelors degree  
    • 10 years experience in Project Management
    • 5 years in Program Management, PM Management Experience
    • 5 years as technical business analyst across multiple projects, including but not limited to gathering detailed requirements, designing feature-based systems, and supporting the development life cycle in an E-commerce solutions environment

PREFERRED QUALIFICATIONS NEEDED

    • Understand current development technologies (ASP.net, C#)
    • Understanding of web services and configuration management
    • Understanding of testing/quality assurance
    • Desired PMI Certified
    • The person must be an innovative, analytical, thinker in order to develop conceptual informatics solutions to scientific problems and integration into other information systems, internally and externally

Configuration Manager - Hallmark Business Connections - Minneapolis, MN – IRC107398

BASIC QUALIFICATIONS

    • Bachelor’s degree
    • Three years supporting business critical systems and practicing “dev ops”; code deployments, development support and build

PREFERRED QUALIFICATIONS NEEDED

    • Strong experience in Project Management
    • Excellent Communication skills
    • Strong technical skills focusing on the Microsoft technology stack for web servers (IIS), application servers (Windows Server 2008 R2) and software development lifecycle (Team Foundation Server 2010).

IT Specialist IV – IRC106157

BASIC QUALIFICATIONS

  • Bachelor's degree or 5 years of IT experience

  • 3 years of experience working with leading business intelligence tools such as Microstrategy, SAP BW, SAP Business Objects or IBM Cognos

PREFERRED QUALIFICATIONS

  • Experience working in business intelligence competency centers

  • Experience with all facets of the project lifecycle, from Project Initiation through Warranty.

  • Experience consulting / partnering with business partners or Business Development.

  • Experience with current QMM Business Intelligence deliverables.

  • Significant database development experience and SQL knowledge.

  • Ability to work both autonomously or with a team. 

  • Ability to work on multiple projects/tasks simultaneously with a focus on customer satisfaction is required.

  • Excellent communication and presentation skills are required.

  • Able to handle pressure in effectively meeting deadlines. 

To Apply:

·         Go to the Hallmark website – www.hallmark.com/careers

·         Select "Search Jobs"

·         Select "Search Headquarters...Jobs

·         Enter the "IRC" number above in the "keywords" field to get more detail on specific positions

·         Select “search”

Posted 02/23/2012

YRCW

Job Title: Application Analyst II (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.
  2. Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  3. Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.
  4. Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

Qualifications:

REQUIREMENTS

  1. Bachelor's Degree in computer information systems or related area.
  2. Project management experience (1-3 years managing small to medium scale project efforts)
  3. Excellent communication skills and presentation skills are required.
  4. Must be familiar with the phases of the Systems Development Life Cycle (SDLC)

 PREFERRED QUALIFICATIONS

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

YRC Worldwide is an Equal Employment Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC Freight is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 02/21/2012

Title of job: Help Desk/Service Desk Technician

Company Name and Location:

Results Technology

7939 Flint Street,

Lenexa, KS 66214

Part time or Full Time: Full Time

Summary of Essential Job Duties

·         Quickly Address First-Line Helpdesk Support Tickets

·         Provide Phone Support To Technical And Non-Technical End Users

·         Remotely Troubleshoot And Repair Software And Hardware Related Computer Issues

·         Follow-Up With End-Users To Ensure Satisfaction And Issue Resolution

·         Carry Out Planned Maintenance Tasks On Pre-Determined Schedule

·         Work With PC Manufacturers To Replace Defective Hardware

·         Work With Software Manufacturers To Support Application Updates And Errors

·         Provide Onsite Assistance To Resolve Problems Or replace hardware, When Required

·         Pick Up Internal Projects To Help Improve The Operations

·         Proactively Contact Customers to Ensure That Their Needs Were Met After Escalating A Ticket

·         Included On  Call Rotation for After Hours Services

·         All Other Duties As Assigned

Skill Requirements

·         2 Years Helpdesk/Service Desk Experience or equivalent education

·         Knowledge of service ticketing systems a plus

·         Microsoft XP Pro, Windows 7, and Microsoft Office products

·         Professional And Courteous Communication Skills (Including Email And Phone)

·         Excellent Customer Service Skills

·         Ability to Communicate with Customers Posing Various Levels of Technical Understanding

·         Knowledge of Windows PCs including operating systems, Windows networking, TCP/IP, software installation, error research and resolution,

     and hardware troubleshooting and repair.

·         Basic knowledge of corporate anti-virus products

·         Routine Network Support and Performance Preferred

·         Mobile Device knowledge is a plus

·         Windows Server skills a plus

 

Physical Abilities Required

·         Ability to physically move, assemble, and install PCs, PC components, and servers.

·         Ability to lift up to 50 lbs.

 

How to Apply: Send resume to mailto:tcoach@resultstechnology.com

Salary: TBD

Company website: http://www.ritanow.com/

Posted 02/20/2012 

Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences.  PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.

DATABASE COORDINATOR – PART-TIME

Responsible for various facets of developing and tracking customer coupon programs and other player activities. Uses the CRM process to pull monthly/weekly mailer information and import to Marketing Manager as needed. Entry of data from monthly coupon mailers and other promotional programs. Respond to customer calls and requests regarding monthly coupon mailers and other promotional programs. Enters weekly coupon adjustments by patron to CDS. Performs daily address updates (i.e. returned mail, ACS process, address consistency queries). Works closely with Database Manager and Advertising Supervisor on proofing all mail pieces to ensure accuracy. Works with Database Manager to ensure all Direct Marketing drop dates are met. Completes impromptu analysis as needed for Direct Marketing campaigns. Initiates Direct Marketing edits based on analysis performed. Makes edits to data for Direct Marketing when needed. Redemption of coupons as needed. Processes Daps and Employee information on a timely basis as new information is provided. Meet with customers to issue or exchange coupon mailers. Enter and track shuttle bus rider information. Evaluate and compare competitor’s programs. Suggests and/or creates Direct Marketing changes based on competitor’s programs. Prepare reports for marketing usage. Must be familiar with computer programs including Excel, Access, Marketing Manager, CRM and CDS.

High school diploma or general education degree (GED) and a minimum three months related experience and/or training; or equivalent combination of education and experience. Ability to read and comprehend simple instructions, short correspondence, and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision.  Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio.  You will soon understand why "It's Good To Be PENN!"

Argosy Casino Hotel & Spa

777 NW Argosy Parkway

Riverside, MO  64150

EOE

Apply online at www.argosykansascity.com

 

Posted 02/20/2012

YRCW

Job Title: Operations Planning Analyst (Overland Park) - YRC
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY

Utilize SAS, Excel, SQL and other analytical tools for projects related to the movement of freight between terminals in the strategic network design.  Implement and maintain the freight network structure and the related service standards.  Analyze and recommend potential changes using modeling tools, planning and designing network changes and other operational research.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Utilize operational planning models and processes to evaluate opportunities in the area of terminal, linehaul,

     equipment planning and service performance and make recommendations to management.

2.  Support development of operational models by assisting with data gathering, analysis, field research, validation and

     testing on assigned projects.

3.  Participate on cross-functional teams as assigned.

4.  Maintain management reports as assigned.

5.  Maintain operations planning models and databases as assigned.

Qualifications:

REQUIREMENTS

1.  Bachelor's degree.

2.  Demonstrate experience or aptitude to utilize data to guide decision making.

3.  Sufficient knowledge of the Microsoft Office programs (Excel, Access, PowerPoint, Word).

4.  Knowledge of mainframe programs.

PREFERRED QUALIFICATIONS

1.  LTL trucking or logistics planning experience.

2.  High proficiency using SAS, SQL and/or Visual Basic.

3.  High proficiency using Excel and/or Access.

 

YRCW, Inc. is an Equal Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC Freight is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

 

Posted 02/17/2012 

YRCW

Job Title: Senior IT Auditor (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

JOB SUMMARY

Leads, performs and reports on information technology (IT) and operational audits including, but not limited to, security control reviews and controls testing for system changes and development. Primary responsibility to evaluate the design and effectiveness of controls identified for SOX 404 compliance, policies and IT practices, and prepare timely formal written findings expressing opinions on the adequacy and effectiveness of the internal control system.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.  Providing sustainable, value-added service by independently evaluating the efficiency and effectiveness of IT and operational

     processes, as well as internal control infrastructure

2.  Assisting with IT risk assessment and governance processes

3.  Consulting on optimal IT internal control design for Sarbanes Oxley compliance and performing correlating effectiveness testing

4.  Assisting external auditors with their audit of the company's general computing controls and key systems/reports that support financial

     statements

5.  Planning, testing and reviewing in all phases of assurance and consulting engagements, including audit program development, work papers

     and audit reports

6.  Timely and professional documentation and communication of audit findings (both written in workpapers and verbal)

7.  Performing and supervising data extractions, analysis, and security reviews utilizing various analytical and security tools

8.  Reviewing and designing audits of new system development

9.  Supervising general and specific control reviews on a wide variety of platforms including UNIX, AS/400, Windows and Mainframe (M204) as

     well as key financial applications such as PeopleSoft and Lawson and related servers

10. Participating in the support and administration of internal audit related software products

11. Supports Audit Managers in carrying out investigations of alleged financial mismanagement, loss of assets or other irregularities

REQUIREMENTS

1.       Bachelor's Degree in accounting/auditing or technology related field.

2.       3-5 years IT audit or consulting experience.

3.       Excellent verbal, written and interpersonal communication skills.

4.       Demonstrated proficiency with a data extraction tool (ACL or similar).

 

PREFERRED QUALIFICATIONS

1. Previous experience in transportation systems and logistics
2. Professional audit certifications preferred (CISA, CISSP, CIA, CFE, etc.)
3. Previous experience with UNIX, AS/400, Windows and Mainframe operating systems
4. Previous experience auditing PeopleSoft and Lawson financial applications

 

YRC Worldwide is an Equal Opportunity Employer.

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.
YRC Worldwide is an Equal Opportunity Employer and requires pre-employment drug testing.

Posted 02/17/2012

Summer Internship

From:

Eric Lichtmann

To:

Kelly Gernhart and Mark Van Gorp

Cc:

Gil Anderson and Todd Shutts

Date:

February 10, 2012

Re:

Job Description - Internship for Software Application Developer


Balance Innovations is the leading provider of reconciliation and cash office management solutions for the retail industry located in Lenexa, KS.

Our leading-edge, customizable solutions integrate seamlessly with existing POS technologies to simplify and improve retailers' cash management operations including revenue balancing, check processing, cash forecasting and self-checkout management. Balance Innovations' premier product, VeriBalance, is a patented, innovative, easy-to-use software solution that is helping retailers across the United States and Canada increase profitability and improve operations by reducing labor, bank fees and shrink. Current customers include companies from independent grocers to Fortune 50 retailers.


Purpose

The Product Development Department is seeking a summer intern to aid in developing innovative software solutions within our product base

Key Functions

Design, develop and support software solutions that interface with various point of sale system, 3rd party software and work with senior development staff on software deliverables

Required Education/Experience

Currently in 2nd year in pursuing degree in Information Systems at JCCC

Duration

May 23, 2012 through August 19, 2012

Paid Position

$18 an hour

Required Skills

Programming experience in C# or C++

Desired Skills

SQL experience with relational databases, hands-on software troubleshooting experience, strong communicator, able to work in a fast paced environment


The summer intern will work closely with Senior Developers and Development Support staff to enhance and support Balance Innovations software portfolio of products.

More information on Balance Innovations can be found at www.balanceinnovations.com.

To apply, please submit your resume to Jacqueline Hubler at jhubler@balanceinnovations.com with the subject line of “Summer Internship for Software Developer”.

Posted 02/16/2012

YRCW

Job Title: Data Modeler (Overland Park)

Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY

 Develop, maintain, and support the company's logical data environment.  Participate in projects relative to the requirements and design of the logical data environment.  Provide guidance to developers, database administration, and data administration concerning design and transition to the physical data environment.  Propose ways to improve the environment and help set data administration direction.  Advocate the development and use of an enterprise data model and metadata management.  Participate in large, cross-enterprise projects requiring strong analysis, design, and leadership skills. 

DUTIES AND RESPONSIBILITIES

  1. Conduct sessions and interviews to gather data requirements.
  2. Understand and apply logical entity-relational design concepts.
  3. Perform enterprise and project data modeling, including model consolidation and integration.
  4. Document, develop, and maintain data models in Erwin or equivalent modeling tools.
  5. Participate in business process modeling, working with the developers, with respect to data mapping and validation of the data's life cycle.
  6. Safeguard the integrity of the logical design in true third-normal form as a reflection of the business not a system.
  7. Manage and establish standards for naming and abbreviation conventions, data definitions, ownership, documentation, procedures, and techniques.
  8. Market and educate on the data administration role to facilitate its advocacy and reinstitution.
  9. Consult with DBAs on the translation of logical models into physical models.
  10. Demonstrate clear, concise, accurate, and timely communication to management, peers, and customers; in written and oral form. 
  11. Adopt, support, and participate in the implementation of the Enterprise Data Management Strategy.
  12. Possess a good understanding of the company and the transportation industry.
  13. Deal with vendor-related issues concerning the support, implementation, upgrade and impact analysis, evaluation, and selection of third-party products.

Qualifications:

REQUIREMENTS

  1. Bachelor's degree in Computer Information Systems, Management Information systems, or Computer Science or related job experience.
  2. 1 year relational database administration in Oracle, SQL Server, DB2
  3. 2 years as data modeler involved in mid- to large-scale system development projects
  4. Database administration on one or more of the following platforms - Oracle, SQL Server, DB2, and M204
  5. Erwin data Modeler or equivalent tool
  6. Basic Unix/AIX commands and scripting
  7. Exposure to all System Development Life Cycle (SDLC) phases, with experience directly contributing to design, development, validation, implementation and operational support activities
  8. Data analysis/profiling and reverse engineering of data.
  9. Strong knowledge of relational and multi-dimensional database architectures.

PREFERRED QUALIFICATIONS 

  1. Transportation experience

YRC Worldwide is an equal opportunity employer.

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC Freight is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 02/15/2012

YOH

Multiple opportunities available in the KC Metro within IT, Telecommunications and Project Management and Business Analysis. 

Below is a partial list:

Java Developers

Oracle Developers

C# .Net Developers

SQL Server Developers

Applications Architect

Business Analyst/ Project Manager

If you don't see the job on our website, please call me to discuss.  You can copy and paste the following into your browser as the links will not post - http://jobs.yoh.com/go/Kansas-City-IT,-Engineering-and-Telecom-Jobs...

Jeff Wilson | Yoh | Recruiter

7223 West 95th Street | Overland Park, KS 66212

913.648.4004 ext. 223 Phone | 913.648.1649 Fax | yoh.com

Posted 02/15/2012

IT Support Professional – Entry Level

Company: Tutera Family Communities

 

Description

 

Tutera Family Communities, a nationally recognized health care management company, is seeking a talented individual to immediately assume this full-time entry level position on our IT Team. The IT Support Professional’s responsibilities include both in-house and remote support for servers and end- users. 

 

We offer:

·         An Excellent Starting Wage!!

·         Health & Dental Insurance!!

·         Tuition Reimbursement!!

·         Paid Vacation & Holidays!!

·         Advancement Opportunities!!

·         And Much More!!

Requirements

·  Technical Certificate, Degree, or Equivalent Experience

·  Strong Organizational, Problem Solving, and Customer Service Skills

 

If this position sounds right for you, email your resume in confidence to ITJobs@tutera.com.

 

TUTERA FAMILY COMMUNITIES

7611 State Line Rd, Suite 301

Kansas City, MO 64114

 

 

Posted 02/14/2012

.Net Software Developer

Seeking:

Highly experienced .NET Software Developer who will help us create, maintain, and expand our internal software systems.  This position demands a high degree of knowledge, adaptability and accuracy in a fast paced, rapidly changing environment.

Requirements:

·         Bachelor’s Degree desired.

·         4 years minimum OOD, OOP, C#, VB.NET, ASP.NET, ADO.NET, JavaScript, HTML, XML, SQL 2005, and Web based applications

·         Experience with Visual Studio and standard Microsoft development environments

·         Excellent team skills, must be able to work with a minimum amount of supervision, and deliver quality work on time

·         Strong software planning, design, implementation principles and best practices.

Skills:

·         Excellent problem-solving ability.

·         Excellent oral, written communication.

·         Outgoing, pleasant personality who is dependable and reliable, with a positive, can-do attitude.

·         Strong moral character with a professional attitude and image.

Please send resumes to lsterling@qualstaff.com

Posted 02/14/2012

We're hiring full time and summer/seasonal Product Support Specialists.

-  FT Product Support Specialist (Olathe & KCN) -120040

-  Product Support Specialist Summer/Seasonal -120003X

Attend our on-site job fair Thurs March 8, 2012

3:30p.m. – 6:30 p.m.

18001 W. 106th Street

Olathe KS (K-10 Hwy & Ridgeview).

Job Description:

Product Support Specialist -

POSITION SUMMARY: Provide technical customer support for Garmin’s consumer products, answering phone calls, emails, faxes, and letters. Escalate issues for resolution, documentation and follow-up when necessary.

ESSENTIAL FUNCTIONS:

•Receive and answer customer inquires and requests regarding products, orders, pricing and other services offered

•Provide operational support for Garmin’s consumer electronic products

•Work with customers to determine which products, accessories and plan of action best serves their individual needs

•Remain current on changes in policies, procedures, and product offerings

•Report any and all out-of-line conditions affecting customer satisfaction

•Develop and maintain department and company image and philosophy to the public

•Become highly knowledgeable in the specifications, capabilities and operation of GARMIN products

•Answer customer technical inquiries regarding Garmin products via telephone, letters, fax and electronic mail

•Monitor, document and report failure trends in Garmin equipment

•Identify and recommend improvements in Garmin products, documentation and procedures

•Review special circumstances and authorize warranty service when deemed appropriate

•Compliance with HRD-003 (Garmin’s Attendance Policy)

 

OTHER RESPONSIBILITIES:

•Accept and complete projects and other miscellaneous Marketing Administration duties as assigned

•Act as liaison between customers and members of other departments within Garmin

QUALIFICATIONS

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

•Must possess a High School Diploma or GED

•Must possess a minimum of 1 year demonstrated experience performing a customer service role substantially similar to the essential functions

 of this job description

•Demonstrated strong and effective verbal, written, and interpersonal communication skills

•Must be team-oriented, possess a positive attitude and work well with others

•Driven problem solver with proven success in solving difficult problems

•Must possess a demonstrated ability to grasp new concepts quickly

•Must possess proficient and effective data entry skills

•Must possess proficiency using personal computers relevant to the essential functions of this job description

•Must possess personal or professional demonstrated technical aptitude enabling effective performance of the essential functions of this job description

DESIRABLE QUALIFICATIONS:

•Experience working with and/or using consumer electronics

•Conversational Spanish and/or French-speaking abilities

EEO/AA

Job                              Call Center

Primary Location      USA-KS-Olathe

Organization              Garmin International, Inc.

Schedule                     Full-time/Summer/Seasonal

Job Class                    Non-exempt

Posted 02/09/2012 

NAIC

Systems Liaison II or III

The Information Systems Division of the National Association of Insurance Commissioners (NAIC) has an opening on the Market Information Systems (MIS) team for a Systems Liaison II or III.

The MIS team is a collaborative group of ten team members including a project manager, supervisor, three data administrators, three systems liaisons, and two interns. The MIS team captures and analyzes data submitted from state insurance departments to the NAIC for use by regulators and consumers.  The Systems Liaisons serve as liaisons between internal business partners, external business partners, and the programming teams for state regulatory Licensing applications, Market Regulation applications, and internal applications.

As a systems liaison for the Market Information Systems team you will be responsible for tasks such as:

Reviewing use cases and business requirements to promote consistency, usability, optimal performance and data integrity.

Acting as a liaison with regulators, industry, and NAIC staff by providing first-line support for technical questions for the systems, including Help Desk calls, user testing, and training issues, which requires technical knowledge and the ability to learn new systems and processes quickly.

Serving as liaison and system expert for all facets of testing the team’s applications, including environment details and setup, creating test data, creating and maintaining quality test scripts (manual and automated), performing regression testing for all releases and upgrades, and verifying system business rules. 

Troubleshooting advanced system issues and assisting developers and liaisons in identifying root causes of newly identified issues.

Mentoring staff members on software quality engineering tools and business analysis techniques and best practices; fostering communication and collaboration.

Creating custom reports using SQL Developer.

Being flexible and able to multi-task on multiple projects/tasks concurrently in order to provide excellent support for users and systems.

Creating and maintaining WIKI entries.

Completing department, technical and end user documentation, as assigned.

About the NAIC

The National Association of Insurance Commissioners (NAIC) is the U.S. standard-setting and regulatory support organization created and governed by the chief insurance regulators from the 50 states, the District of Columbia and five U.S. territories. Through the NAIC, state insurance regulators establish standards and best practices, conduct peer review, and coordinate their regulatory oversight. NAIC staff supports these efforts and represents the collective views of state regulators domestically and internationally. NAIC members, together with the central resources of the NAIC, form the national system of state-based insurance regulation in the U.S.

Why Work at the NAIC?

  • 37.5 Hour Work Week
  • Compressed Scheduling
  • Choice of Insurance Plans
  • Tuition Reimbursement
  • Referral Bonuses
  • Jeans Day Every Friday
  • Paid Covered Parking
  • Interest Free Personal Computer Loans
  • “Crunch Day” Treats Every Month
  • Vacation Buy Back
  • Infants in the Work Place
  • Adoption Assistance
  • Eight Paid Holidays
  • Employee Recognition Programs
  • Days off for Community Service

EDUCATION AND/OR EXPERIENCE REQUIRED FOR A SYSTEMS LIAISON II:

Bachelor's degree (BA) from four-year college or university and three or more years related experience, and /or training or equivalent combination of education and work experience. Must have experience with all phases of development life cycle. Required experience in Oracle, SQL.  Required experience in Microsoft Office products (Outlook, Word, Excel). 

Education and/or experience required for a Systems Liaison III:

Bachelor’s degree (BA) from four-year college or university and five or more years related experience, and /or equivalent combination of education and work experience.  Must have experience with all phases of development life cycle. Required experience in Oracle, SQL.  Required experience in Microsoft Office products (Outlook, Word, Excel). Demonstrated experience in HP testing tools, including Quality Center, LoadRunner, QTP.  Exposure to other automation tools is a plus.

 Skills & Abilities:

  • Experience in multi-tasking between projects and tasks.
  • Experience in software test procedure analysis and software test methodology.
  • Must be strong at gathering and analyzing data through interviews and observations.
  • Must be capable of understanding software test procedures, interpreting software requirement specifications and determining the test methodologies required.
  • Ability to independently use database querying tools to perform analysis and automated test scripts.
  • Ability to communicate technical information to non-technical users coupled with the ability to communicate business information to technical users.
  • Understands complex principles of systems testing, relational databases, and application development.
  • Demonstrates excellent interpersonal and customer service skills.
  • Operates under minimal supervision.
  • Displays leadership and sets good examples.
  • Builds teamwork and shows willingness to evaluate new techniques and technologies being used by other members of the team.
  • Demonstrates excellent ability to understand the ‘big picture’ and how systems and applications affect, and are affected by, other applications and initiatives.
  • Must possess the ability to recognize priorities of tasks within projects.
  • Demonstrates ability to work with multiple levels of detail, depending on the requirements of specific projects.
  • Demonstrates ability for technical and creative problem solving.
  • Familiarity with or ability to learn diagramming and modeling techniques and software
  • Ability to maintain a calm demeanor under stressful conditions
  • Ability to train and mentor staff.
  • Excellent planning and organizational skills.
  • Must be proactive and demonstrate initiative.

 For consideration, please apply online at:

http://www.naic.org/index_employment_why.htm.

EOE

Posted 02/08/2012

NAIC

Market Information Systems (MIS) Intern

The National Association of Insurance Commissioners (NAIC) currently has an opening for an MIS Intern.  This intern will work on assignments for the Market Information Systems (MIS) Team, including but not limited to testing applications before moving to production, development of manual and automated testing scripts (using HP Quality Center software, Selenium, and Bad Boy), updating production support application documentation, and verification that applications are functioning correctly on a daily basis.

Intern will also help with analysis of data discrepancies (and subsequent resolution) in Market Regulation data.

§  Ability to learn data models

§  Preferably, experience in querying databases; minimally, ability to learn how to query databases

§  Preferably, knowledge of HP Quality Center software and development of test scripts; minimally, ability to learn how to use the software and create scripts for

   software testing

§  Ability to learn how to resolve issues by creating transactions for processing

§  Excellent analytical skills

§  Excellent communication and customer service skills

§  Excellent initiative and work ethic

§  Ability to work independently

§  Working towards a degree in computer-related fields

§  Must be able to work 20 to 25 hours per week during the academic semester

The salary range for this position is $11-$12 per hour. 

To apply for this position please visit us online at:

http://www.naic.org/index_employment_why.htm

EOE

Posted 02/06/2012

YRCW

Job Title: Customer Support Specialist-Residential Solutions (Overland Park) - YRC
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY

Entry level position in customer support. Provides courteous, efficient, and timely service to customers.  Receives telephone calls, answer questions and resolves customer issues.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.     Receives and processes customer orders, inquiries and/or complaints covering services provided.

2.     Requires analysis, judgment and sensitivity to customer needs.

3.     Provides appropriate price quotes that fit the customer request.

4.     Provides pricing, availability and schedule information.

5.     Researches and obtains resolution of a variety of customer complaints and issues.

Qualifications:

REQUIREMENTS 

1.     High School Diploma

2.     Knowledge and experience in PC and Mainframe applications.

3.     Excellent facilitation, communication, interpersonal and organizational skills.

PREFERRED QUALIFICATIONS

 1.  Prior customer service experience

YRC Worldwide is an Equal Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC Freight is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 02/06/2012



www.shb.com

Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the fourth consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers; SHB has won this award every year since its inception in 2005. It goes without saying that SHB offers a stimulating legal setting, outstanding resources and provides a competitive salary and benefits package. We are an Equal Opportunity Employer.

Requisition Number:

11-238

Job Title:

Financial Systems Database Specialist

Area of Interest:

Accounting & Finance

City:

Kansas City

State/Province:

Missouri

Travel Required:

Possible

% of Travel:

Requirements:

The ideal candidate will possess the following:

• Bachelor's degree (B. A.) from four-year college or university in Information Systems or related discipline; and five years of experience in database analysis, programming and/or operations.

• Knowledge of standard accounting policies and procedures and/or law firm operations is a plus.

• Strong quantitative and qualitative analysis skills; ability to present complex information in a clear and concise manner.

Job Description:

Shook, Hardy & Bacon L.L.P. is in need of a top notch, highly motivated financial systems professional to fill the role of Financial Systems Database Specialist.

This role will include the following:

• Serves as a liaison between Accounting Department and Information Technology to ensure required support is provided and to maximize the effectiveness and efficiency of department operations. Research new technology options and solutions in order to meet department’s goals and/or objectives.

• Provide technical support for testing, installing and maintaining enterprise and web-based financial applications. Work with users in support of financial database needs, requirements and process/software modifications.

• Research business processes, procedures and workflow to identify technical enhancements or modifications to existing applications.

• Contribute technical and business skills to recommend automated workflow solutions to improve business processes. Assist with complex reporting needs by utilizing knowledge of database and application functionality.

• Prepare detailed technical specifications from which programs and business process management flows will be configured. Translate business needs and requirements into functional technical specifications. Write programs and stored procedures to support specific user needs or to automate business processes.

• Participate in all phases of application development for the department, including business process management and specific database needs.

Requisition Number:

12-243

Job Title:

Network Engineer

Area of Interest:

Information Technology

City:

Kansas City

State/Province:

Missouri

Travel Required:

Possible

% of Travel:

Requirements:

•Associate's degree in Computer Science or related discipline and two plus years of relevant experience.
•Must have working knowledge of internet and internet security technologies including firewall, hardware based load balancing and SSL acceleration, Microsoft ISA, VPN, RSA, SecureID, Compaq Server, Netware, GroupWise, Windows NT Server, and Windows NT Workstation.
•Basic knowledge of network operations, system administration/management and PC hardware and software and LAN/WAN environments.
•Two plus years as a Microsoft Certified Systems Administrator with experience in hardware, software and maintenance support preferred.
•Should have a demonstrated ability to work independently and in small teams, customer service and strong communications skills.
•Have the ability to conceptualize and implement innovative solutions to business problems and a demonstrated ability to handle multiple projects simultaneously.

Job Description:

•Provides Citrix MetaFrame XP administration, connectivity and problem solving.
•Supports software applications, operating systems and LAN/WAN (Local Area Network and Wide Area Network) network environment for the firm.
•Under direct supervision, provides assistance to identify system problems and help provide solutions regarding the on-line network, including problem logging and tracking.
•Performs hardware and software installations and upgrades to tested and approved SHB standards.
•Coordinates scheduling of maintenance activities with Lead Engineer.
•Analyzes system management support needs and provides a firm wide resolution for the problem.
•Performs hardware and software installations and upgrades to tested and approved firm standards.
•Assures that applicable applications and/or software are tuned to vendor specifications when directed to do so by supervisor.
•Maintains applicable written procedures and documentation of network functions.
•May coordinate the scheduling of maintenance activities with supervisor.
•Participates in testing of new hardware and software under guidance of Lead Engineer.
•Ensures that all systems for which they are responsible operate at peak efficiency and have the highest level of security intrusion prevention.
•Responsible for stability, availability and reliability of routers, servers and security devices under their control.
•Recommends any improvements to software applications, firewall, and network operating systems or hardware to supervisor.
•Participates in the firm's data disaster recovery program, which may require travel with minimal notice.
•Performs audits on the firewall with minimal notice.
•Maintains accountability of all security devices under their control.
•Provides after-hours support to computer users throughout the firm by being on call 24 hours a day periodically.
•Works, occasionally, at different shifts outside of stated regular office hours. Attends training sessions concerning skill development; travels to these sessions as required.
•Resolves the problem if it can be identified and resolved at this level of expertise, if not, passes the call on to a more senior technical level engineer.
•While on-call remains in a position to respond to calls, receive help calls, and to answer them quickly, thoroughly, and in a professional manner.

Requisition Number:

10-113

Job Title:

Records Information Management Professional

Area of Interest:

Records Management

City:

San Francisco

State/Province:

California

Travel Required:

Possible

% of Travel:

Requirements:

Bachelor's degree (B.A.) from four-year college or university; minimum of five years RIM experience, preferably from a corporate or law firm environment and experience in applying industry standards to records and information throughout its lifecycle, such as the Generally Accepted Recordkeeping Principles (ARMA) and ISO 15489. Experience with knowledge management, enterprise-content management and document-management systems is preferred. Must have comprehensive understanding of records management principles, records retention policies, records software applications, archival administration and industry terminology. Proven business management skills, encompassing tactical and strategic thinking.

Job Description:

Shook, Hardy & Bacon is seeking an experienced Records and Information Management Professional to assist SHB’s legal e-data and information law group in providing subject matter support for the legal team, conduct records management consulting for the practice’s clients and be able to develop his or her own book of business. Do you possess strong RIM and consulting skills, preferably in the legal environment? Then Shook, Hardy & Bacon wants to hear from you.

In the highly critical and visible, Records and Information Management Professional role, you will:

•Maintain and develop global enterprise-wide RIM policies and records retention schedules (RRS), including supporting documents such as a glossary of terms and standard operating procedures
•Develop standards relating to storage management by implementing controls and processes for managing the information assets across the client’s enterprise
•Provide support to client departments by developing implementation aids or tools that enable departments to access and use the governance requirements set forth in the client’s RIM policy and RRS, and then monitor to assure compliance
•Develop the RIM Program framework for large enterprises, including establishing virtual teams, and ensuring that the team members are adequately supported and trained to fulfill their roles and responsibilities in providing direction to their department
•Define the minimally acceptable criteria for all aspects of information lifecycle and provide RIM training and education to the infrastructure team as well as all employees of the firm’s clients
•Work with and maintain good relationships with software and services vendors regarding workflow or systems procured by firm clients to carry out technical solutions related to RIM, e-discovery or document management
•Work in a multidisciplinary team consisting of personnel of diverse backgrounds such as information technology, compliance or corporate privacy, human resources or legal department personnel
•Flexibility for travel is a requirement for this position
•Utilize your excellent written and verbal communication skills

 Posted 01/31/2012

YRCW

Job Title: Data Modeler (Overland Park) - YRC
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY

 Develop, maintain, and support the company's logical data environment.  Participate in projects relative to the requirements and design of the logical data environment.  Provide guidance to developers, database administration, and data administration concerning design and transition to the physical data environment.  Propose ways to improve the environment and help set data administration direction.  Advocate the development and use of an enterprise data model and metadata management.  Participate in large, cross-enterprise projects requiring strong analysis, design, and leadership skills. 

DUTIES AND RESPONSIBILITIES

1.       Conduct sessions and interviews to gather data requirements.

2.       Understand and apply logical entity-relational design concepts.

3.       Perform enterprise and project data modeling, including model consolidation and integration.

4.       Document, develop, and maintain data models in Erwin or equivalent modeling tools.

5.       Participate in business process modeling, working with the developers, with respect to data mapping and validation of the data's life cycle.

6.       Safeguard the integrity of the logical design in true third-normal form as a reflection of the business not a system.

7.       Manage and establish standards for naming and abbreviation conventions, data definitions, ownership, documentation, procedures, and

     techniques.

8.       Market and educate on the data administration role to facilitate its advocacy and reinstitution.

9.       Consult with DBAs on the translation of logical models into physical models.

10.    Demonstrate clear, concise, accurate, and timely communication to management, peers, and customers; in written and oral form. 

11.    Adopt, support, and participate in the implementation of the Enterprise Data Management Strategy.

12.    Possess a good understanding of the company and the transportation industry.

13.    Deal with vendor-related issues concerning the support, implementation, upgrade and impact analysis, evaluation, and selection of third-

      party products.

Qualifications:

REQUIREMENTS

1.       Bachelor's degree in Computer Information Systems, Management Information systems, or Computer Science or related job experience.

2.       1 year relational database administration in Oracle, SQL Server, DB2

3.       2 years as data modeler involved in mid- to large-scale system development projects

4.       Database administration on one or more of the following platforms - Oracle, SQL Server, DB2, and M204

5.       Erwin data Modeler or equivalent tool

6.       Basic Unix/AIX commands and scripting

7.       Exposure to all System Development Life Cycle (SDLC) phases, with experience directly contributing to design, development, validation,

     implementation and operational support activities

8.       Data analysis/profiling and reverse engineering of data.

9.       Strong knowledge of relational and multi-dimensional database architectures.

                PREFERRED QUALIFICATIONS 

1.       Transportation experience

YRC Worldwide is an equal opportunity employer.

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC, Inc. is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 01/26/2012

City of Independence

111 EAST MAPLE P.O. BOX 1019  INDEPENDENCE, MISSOURI 64051-0519  (816) 325-7000

 

AN EQUAL OPPORTUNITY EMPLOYER

POSITION                                        SALARY RANGE

Network Systems Specialist                           $3,384 - $5,920

Under general supervision this position is responsible for the installation and maintenance of the Local Area Network (LAN) hardware and network operating systems, including setting up access for users to network resources. Installs LAN application and non-LAN application software.  Establishes and maintains LAN security levels. Analyzes end user’s operations to determine micro computer and network needs.  Troubleshoots equipment and program failure problems, recommends and implements corrections.  Responsibilities include installation of printers and personal computers; performing tests to ensure proper functioning of equipment.  Administers and maintains the City's electronic mail system. Performs related duties as needed.

Minimum Qualifications:  Associate’s degree or equivalent from a two-year college or a technical school with course work in computer hardware, software and network systems. Prefer three years of related experience with a minimum of two years experience being in the use and assembly of personal computers and in the use of packaged software, including word processing, database and spreadsheet programs; or any combination of education, training and experience which provides the required knowledge, skills and abilities to perform the essential functions of the job. Must have experience in the installation and support of Microsoft server and Active Directory.  MCSE certification preferred but not required. Requires knowledge of computer maintenance and diagnostics, designing technical training and techniques of local and wide area network, electronic mail installation and maintenance. Requires ability to troubleshoot computer network problems and to use a computer to accurately and rapidly enter and retrieve information. Requires skill and knowledge of network cabling systems.  Must possess strong organizational skills and ability to problem solve. Must be able to read, analyze and interpret technical procedures, government regulations, procedure manuals, etc. Must be able to effectively communicate both orally and in writing.  Requires good interpersonal skills with a strong focus on effective customer service.   Physical Demands: While performing the essential functions of this job the incumbent is required to use hands to finger, handle, or feel; reach with hands and arms; have normal hearing, visual acuity and eye-hand coordination; stoop, crouch, or kneel; and lift and/or move up to 50 pounds. Typical Working Conditions:  Normal office environment with some commuting to various City locations. May occasionally be required to work irregular hours, evenings and weekends as needed to ensure 24-hour operating efficiencies. 

Drug testing, background check                                                                                                        

Please complete an on-line application at www.indepmo.org/hr or in the Human Resources Department, City Hall, 111 E. Maple, Independence, MO  64050.   Position closes: Wednesday, February 8, 2012.

EQUAL OPPORTUNITY EMPLOYER

2008143

Posted 01/25/2012

Title of job: Helpdesk Tech I

Company Name and Location:

Results Technology

7939 Flint Street,

Lenexa, KS 66214

Part time or Full Time: Part Time

Duties:

·         Quickly Address First-Line Helpdesk Support Tickets

·         Provide Phone Support To Technical And Non-Technical End Users

·         Remotely Troubleshoot And Repair Software And Hardware Related Computer Issues

·         Follow-Up With End-Users To Ensure Satisfaction And Issue Resolution

·         Carry Out Planned Maintenance Tasks On Pre-Determined Schedule

·         Work With PC Manufacturers To Replace Defective Hardware

·         Work With Software Manufacturers To Support Application Updates And Errors

·         Provide Onsite Assistance To Resolve Problems Or replace hardware, When Required

·         Pick Up Internal Projects To Help Improve The Operations Within The RITA Department

·         Proactively Contact Customers to Ensure That Their Needs Were Met After Escalating A Ticket

Qualifications Needed:

·         Professional And Courteous Communication Skills (Including Email And Phone)

·         Excellent Customer Service Skills

·         Ability to Communicate with Customers Possing Various Levels of Technical Understanding

·         Knowledge of Windows PCs including operating systems, Windows networking, TCP/IP, software installation, error research and resolution,

     and hardware troubleshooting and repair.

·         Basic knowledge of corporate anti-virus products McAfee, Symantec, etc.

·         Routine Network Support and Performance Preferred

·         Mac and Tablet Knowledge is a plus

How to Apply: Send resume to tcoach@resultstechnology.com

Company website: http://www.ritanow.com/

Posted 01/23/2012

YRC Worldwide

Job Title: Application Analyst II (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

1.       Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.

2.       Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.

3.       Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.

4.       Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

Qualifications:

REQUIREMENTS

1.       Bachelor's Degree in computer information systems or related area.

2.       Project management experience (1-3 years managing small to medium scale project efforts)

3.       Excellent communication skills and presentation skills are required.

4.       Must be familiar with the phases of the Systems Development Life Cycle (SDLC)

 PREFERRED QUALIFICATIONS

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

YRC Worldwide is an Equal Employment Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC, Inc. is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 01/23/2012

YRC Worldwide

Job Title: Customer Support Specialist II (Overland Park) - YRC
Location: United States/Kansas/Overland Park/Overland Park

JOB SUMMARY

Provides courteous, efficient, and timely service to customers.  Receives telephone calls, answer questions and resolves customer issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.     Receives and processes customer orders, inquiries and/or complaints covering services provided.

2.     Requires analysis, judgment and sensitivity to customer needs.

3.     Provides appropriate price quotes that fit the customer request.

4.     Provides pricing, availability and schedule information.

5.     Researches and obtains resolution of a variety of customer complaints and issues

MINIMUM REQUIREMENTS

1.     High School Diploma

2.     Knowledge and experience in PC and Mainframe applications.

3.     2 years previous customer service experience.

4.     Excellent facilitation, communication, interpersonal and organizational skills 

PREFERRED QUALIFICATIONS

1.  Prior transportation experience

 

YRC Worldwide is an Equal Opportunity Employer


Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

Yellow Roadway Corporation is an Equal Opportunity Employer and requires pre-employment drug testing.

Posted 01/23/2012

YRC Worldwide

Job Title: Data-Information Architect (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

SUMMARY

Collaborates and leads infrastructure and development teams to align solutions to the business needs. Provides strong technical leadership and architectural guidance. 

 DUTIES AND RESPONSIBILITIES

  1. Provides cross domain and technical expertise to identify and translate system requirements into functional design.
  2. Leads development of reusable framework based on core technologies including the development of reference applications.
  3. Troubleshooting performance, scale, availability issues for integrated solutions and debugging Production problems when the situation arises.
  4. Provides hands-on guidance and training in design, integration, code-reviews, code-samples, and tuning of the application.
  5. Maintain technology awareness including new technologies for solution insights, industry direction, vendors, and methods.
  6. Provides assistance to teams in choosing and designing complex and cost effective solutions which include performance, scalability, availability etc that align with future state plans.
  7. Work in partnership with IT and business partners to develop near term roadmaps that depict movement from current state to target state.  Proposes projects that will lead to the development of the roadmap components.
  8. Provide leadership and guidance while consulting with teams on the implementation of the future state strategies during the planning, analysis, construction and implementation processes.
  9. Remain current with company tools, languages, standards, procedures, business functions and goals. 
  10. Ability to effectively communicate with internal and external customers and all levels of management including communicating technical information to non-technical audiences.
  11. Demonstrates the core competencies relevant to the duties and responsibilities of the position.
  12. May perform other job-related duties as assigned.

REQUIREMENTS 

  1. Bachelor's Degree or equivalent
  2. 7 years of relevant IT experience.
  3. Possesses or displays the ability to learn multiple technologies and systems. 

  

YRC Worldwide is an Equal Opportunity Employer


Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

Yellow Roadway Corporation is an Equal Opportunity Employer and requires pre-employment drug testing.

Posted 01/23/2012

Title of job: IT Specialist

Company Name and Location:

MassMutual Financial Group – d/b/a HighPointe Financial Group, LLC

9401 Indian Creek ParkwaySuite 450

Overland Park, KS  66210

Part time or Full Time: 30 hours per week/ 6 hours per day

Duties:

1.  TECHNOLOGY SPECIALIST

  • Troubleshoot desktop support and/or system problems
  • Administer hardware and software updates accurately and efficiently
  • Add, fix, and change new and existing pc’s and file servers to ensure successful use of hardware, software and peripherals
  • Maintain complete inventories of all hardware, software and other computer related technology
  • Provide technical support for agents, agency staff, and administrative assistants

2.  SECURITY/LAN ADMINISTRATION

  • Maintain server directory structure, users, and user access rights
  • Administer agency email and coordinate additions, deletions or modifications
  • Back-up, restore and protect all data according to established schedule and procedure and store tapes off-site
  • Administer agency telephone and voicemail systems

Qualifications Needed:

A capable technologist who has a passion for learning new systems, who can speak and write, as well as they email; who plays well with others; we're looking for doers.

• Ability to maintain, support, and manage a highly reliable desktop, laptop, and other end user technologies
• Experience with Microsoft Windows XP, Vista, and Office
• High touch customer service attitude
• Proven experience of multitasking in a fast paced environment
• Ability to learn new technology systems very quickly
• Laser-like attention to detail
• Available to start immediately
• Experience with iPad, iPhones, Mac and Blackberry's
• Experience with projectors, videoconferencing

How to Apply:

Email mariemason@financialguide.com

Salary: Based on experience

Company website:

www.highpointefinancial.com

Posted 01/23/2012

MULTI SERVICE

www.multiservice.com

jobs@multiservice.com

MULTI SERVICE

PLEASE SEND RESUMES BY FAX TO 913-663-9669 OR EMAIL TO jobs@multiservice.com.   www.multiservice.com

Please make sure to list which position you are applying for on your resume.

Program Management – Business Analyst

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for our Business Analyst (BA) position in one of our Private Label Program Management department.  The successful candidate will collaborate with three other BA colleagues in this group, sharing in responsibility for coordinating the development and implementation for new features and functionality entering the program for the benefit of external clients and internal stakeholders.  Significant interaction with the Client and internal stakeholders will take place during these stages. This program management group works with internal teams that include systems/IT, Financial Controls, Customer Service, Accounting, and Credit in addition to external clients, customers, and merchants.

The responsibilities of the Business Analyst are as follows:

  • Work with internal and external stakeholder groups to identify, evaluate and document new functionality and process improvement opportunities
  • Gather, analyze and communicate internal/external user requests, new projects, enhancements and business requirements
  • Meet regularly with the external client to assess their needs and maintain the list of requests, providing regular updates on program performance and functionality (as needed)
  • Translate change requests into detailed business requirements for use with system team to develop resource estimates
  • Perform cost/benefit analysis of requested changes to determine feasibility and value
  • Manage the development of business requirements and testing of new functionality with QA and user groups
  • Work with the systems teams to coordinate in developing systems resource estimates for program enhancements
  • Develop software test plans/procedures and conduct testing
  • Coordinate client and User Acceptance Testing and facilitate client training events and sessions (as needed)
  • Prepare proposals to obtain approval to proceed with client’s billable requests (as needed)
  • Serve as a subject matter expert for assigned user groups, defining solutions that meet the user group’s business needs and to resolve user issues
  • Serve as training resource for new functionality to ensure that system is being used properly by user groups
  • Monitor the progress of change requests through to completion and full production implementation using internal tracking system

We are looking for the following in the ideal candidate:

 

·         Experience or education in any or all of these areas: business finance or accounting, transaction processing, financial analysis, process control analysis and/or development, or client project management

·         Excellent oral and written communication skills

·         Demonstrable success in development and installation of business process solutions impacting multiple stakeholders

·         Demonstrations of leadership in implementations of projects or processes

·         High level of expertise in office productivity applications

·         Demonstration of critical thinking and analytical skills

·         Demonstrated ability to prioritize tasks  and  engage in multiple initiatives

·         Demonstrated ability to work in both independently and in a team environments

·         Bachelor’s degree in Business with emphasis in Information Systems or related fields a plus

·         Technical aptitude required

Multi Service is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

AIR/SEA Project Management – Project Representative

Multi Service Corporation, a global transaction management company specializing in billing and payment solutions, is looking for an ideal candidate for our Project Representative position in our AIR/SEA Project Management department.  The AIR/SEA project provides transaction processing services to the US Government to procure aviation and marine fuels worldwide. The AIR/SEA project management group is responsible for supporting and enhancing the project as a whole.  The project management group works with internal teams that include systems/IT, financial controls, customer service, accounting, and credit in addition to external clients, customers, and merchants.

The responsibilities of the Project Representative are as follows: 

  • Gather, analyze and communicate user requests and business requirements
  • Translate change requests into detailed business requirements
  • Develop software test plans/ procedures and conduct testing on new functionality
  • Manage issues in defect tracking system
  • Serve as a subject matter expert for assigned user groups, defining solutions that meet the user group’s business needs
  • Serve as training resource for new functionality to ensure that system is being used properly by user groups
  • Monitor the progress of change requests through to completion and full production implementation
  • Evaluate, identify, and document needed process improvements/changes that will result in more efficient operation
  • Handle day-to-day operation aspects of a project
  • Other duties as assigned

 
We are looking for the following in the ideal candidate:

·         Highly motivated and organized

·         Advanced problem solving, critical thinking and analytical skills

·         Excellent written and oral communication skills

·         Demonstrated ability to prioritize tasks and meet project deadlines

·         Excellent interpersonal skills

·         Strong attention to detail

·         Reliability

·         Seek answers / desire to learn

·         Intermediate proficiency in Microsoft Office

·         Bachelor’s degree or the equivalent combination of formal education and experience preferred

·         Technical aptitude

 

There is potential travel nationally. 

Multi Service is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

System Administrator – Technical Support

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for an experienced System Administrator with a track record of creating technical solutions and driving projects to completion.  The System Administrator will join a team of network and systems administrators who complete work cooperatively and as individuals, and report to the Manager of Technical Support.  The ideal candidate should have a strong sense of ownership and become a subject matter expert in some areas, while distributing knowledge within the team to improve overall support.  Interaction with internal and external customers requires excellent written and oral communication skills.

Below are the responsibilities of the System Administrator:

  • Maintenance and Administration of Linux and Windows servers
  • Design and implementation of solutions that increase uptime for enterprise systems and applications
  • Managing small projects for software and hardware infrastructure
  • Some administration of LAN and network devices
  • Resolve escalated desktop/server/network support issues, and identify and eliminate recurring problems
  • Participate in on-call rotation for after-hours support
  • Develop reporting for trend analysis, and configure monitoring and alerting for uptime of critical services
  • Create documentation for audiences of varying technical understanding to request, use and support infrastructure services
  • Other related duties as they arise

We are looking for the following in the ideal candidate:

  • 6-7 years of work experience administering Linux servers (Red Hat Linux experience is a strong plus); College degree preferably in Management Information Systems or Computer Science would be considered in lieu of work experience
  • Enterprise server hardware knowledge required
  • Server virtualization experience required
  • Experience with clustering and other highly available technologies is required
  • SAN/NAS experience is required
  • Backup and recovery experience required
  • Software packaging with RPM a strong plus
  • Some Windows and Active Directory administration experience preferred
  • Some experience with switch infrastructure, Cisco preferred.  Must be able to troubleshoot network issues as they relate to desktops and servers.
  • Understanding of firewall and routing technology a plus
Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all disabled and veterans applicant

Posted 01/23/2012

13355 Hwy 45 North

Platte City, MO 64079

877.891.2476

Email:

Info@GameTimeAthletics.com

GameTime Athletics is an e-commerce sporting good dealer that sells products across the United States and is looking for a dynamic, self-motivated individual with experience and skills in web content management, writing and editing for the web, graphic design and site management.

The website content specialist will be responsible developing the voice for all aspects of the organization’s online presence. The website content specialist will also be responsible for crafting site promotions, email newsletters, and online outreach campaigns.

The website content specialist will work closely with technical, business development, and marketing members of our organization, so strong communication skills are needed.

Employment Type: Full Time

Salary: $35,000 to $40,000

Benefits: Health Insurance

Responsibilities

·         Create, develop and manage content for organization’s web presence

·         Coordinate web projects

·         Maintain a consistent look and feel throughout all web properties

·         Copyedit and proofread all web content

·         Oversee freelancers contractors

·         Keep current with emerging web technologies through relevant blogs, listservs, and events

·         Assure web-based information is archived for future needs and reference

·         Track and report on all site metrics

·         Work cooperatively with key team members, clients and vendors

Required Skills

·         2+ years of SEO and campaign management experience, including a knowledge of internet, search, social and content marketing services

·         Ability to acquire and demonstrate in-depth knowledge of relevant technologies such as SEO, Google Adwords, social media, content,

     blogs, link building, business analytics and local search marketing

·         The ability to help define and build internal processes to make our business more efficient

·         Knowledge of Google Analytics, Raven, Open Site Explorer and other SEO industry tools a plus

·         Expertise in suite of Products: Excel, Dreamweaver, Photoshop and other web specific applications

·         Exceptional communication and organizational skills

·         Advanced knowledge of HTML and experience

·         Strong understanding of search engine-friendly web design and ability to make critical design and technical recommendations

PLEASE SEND RESUME to info@gametimeathletics.com

Posted 01/23/2012

Sharepoint Intern

This position’s focus will be on partnering with others to enhance current knowledge management solutions.  These solutions enable employees with the ability to collaborate and learn from each other more effectively so they can work faster, make better decisions, and be more productive which leads to greater employee and organizational performance.

Intern Job Duties: 

·         Support the Enterprise Knowledge Management Team with SharePoint site/community launches.

·         Provide an in-depth analysis and recommendations for usability improvements for the SharePoint platform.

·         Support the Enterprise Knowledge Management Team with SharePoint Designer, workflow and InfoPath challenges.

Minimum Qualifications:

·         Must be a current college student or recent college graduate; within the last year.

·         Must have a 2.5 GPA or higher.

Preferred Skills desired: 

·         Ability to represent the Enterprise Knowledge Management Team in a professional manner.

·         Ability to communicate status and problems clearly and be able to effectively communicate and work within a team environment.

·         Have a strong understanding of social media and social networking including a familiarity of Enterprise 2.0 industry trends.

·         Have firsthand knowledge of the millennial generation including their learning and work patterns and behaviors.

·         Have working knowledge of SharePoint 2010 (InfoPath and SharePoint Designer experience and familiarity with workflow automation a plus).

·    Have Web 2.0 development expertise leveraging standard methods including:  XML, Java, JQuery, AJAX, CSS and JSP.

 

Additional skills/information:

·         Ability to work with minimal supervision.

·         Must be very reliable, many of the projects are high visibility initiatives.

·         Effective communicator and shows history of collaboration with others.

·         Capable Web interface designer and developer as demonstrated by a strong portfolio of examples.

·         Ability to prototype and innovate on projects to solve new problems quickly.

·         3.2 GPA preferred.

·         Must work on-site at the Overland Park, KS Sprint Campus.

·         Desired work schedule - 8 am to 5 pm, 40 hours per week or as much as possible.

 

To apply to this position, you will need to go to www.sprint.com/careers and apply to requisition 116543BR or click on the following link: http://link.sprintcareers.info/r?id=1757006. 

Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

We are proud to be a drug free employer.

Hiring Manager:

·         Julie Burkhart, Manager, Enterprise Knowledge Management Team - Sprint University 

·         Email: julie.e.burkhart@sprint.com  Phone:  913-762-6604

Posted 01/05/2012                               

Netchemia

Web/Print Graphic Designer

Are you looking for an opportunity to be a part of a dynamic technology-driven business? If you want the excitement and culture of a start-up environment, with the solid management and products of an established company, Netchemia could be the place for you!

We’ve found that extraordinary people don’t just want to contribute; they want to affect the bottom line. They want to see the fruits of their efforts, and celebrate the successes of their company knowing their contributions helped make the success happen. At Netchemia, you’ll be a key component in our energetic, customer-focused company that fosters an open, innovative, and challenging work environment. We embrace the entrepreneurial experience, and our employees thrive in it.

Netchemia is a rapidly growing, award winning provider of cloud-based software for K-12 school districts across the country. We believe that if we provide schools with intuitive software to recruit, hire, and develop the best teachers and school leadership, we can dramatically affect student achievement and education.

Netchemia - Winner of Ingram’s Magazine 2011 “Best Companies to Work For”.

Netchemia is seeking a Web/Print Graphic Designer who is passionate about design and innovation, and can be counted on for high quality results. The ideal candidate brings expertise in both print and interactive design development, along with experience in search engine optimization, video development, and managing projects to completion. This designer will be a part of the Marketing team and work closely with Sales, Development, and Executive Team members to create and implement our key marketing initiatives. Netchemia offers outstanding growth opportunities and a fast-paced, challenging and fun work environment.

Responsibilities:

• Produce creative, compelling, on-brand, on-strategy print communication materials and web

   interfaces to support marketing, business development, and sales initiatives.
• Develop concepts, establish design layouts, and produce polished final designs for brochures,

   postcards, HTML e-mails, case studies, direct mail, event signage, brand identity pieces and

   print ads.
• Create, manage, and maintain effective, intuitive web interfaces for Netchemia’s web

   properties through collaboration with Development, Marketing, and Sales teams.
• Maintain and update Netchemia’s brand standards ensuring consistency across all

   communication platforms.
• Manage projects from design to completion in the areas of video, web, event materials, and

   more.

Required Skills/Experience:

• At least 5 years of experience designing interfaces for the web, and a strong background in

   visual design.
• BA or BFA in Design preferred.
• Expertise with the Adobe Creative Suite, including the latest versions of Photoshop, InDesign

   and Illustrator, etc.
• Knowledge in XHTML, XML, CSS, JavaScript, Flash and exposure to ActionScript.
• Experience with Marketo marketing automation software is a plus.
• Ability to apply strong conceptual, visual and interaction design skills to present ideas clearly.
• Experience creating style guides and communications that align with brand standards.
• Ability to take projects from concept to final design.
• Excellent written and verbal communication skills.
• Portfolio of RECENT URLs and print design is a must.

If you are interested in being a member of our team and have what it takes to deliver results, please submit a cover letter, resume and salary requirements. Apply directly at http://www.netchemia.com/careers.

Posted 12/22/2011

YRC Worldwide 

Job Title: Application Analyst II (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.
  2. Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  3. Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.
  4. Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

Qualifications:

REQUIREMENTS

  1. Bachelor's Degree in computer information systems or related area.
  2. Project management experience (1-3 years managing small to medium scale project efforts)
  3. Excellent communication skills and presentation skills are required.
  4. Must be familiar with the phases of the Systems Development Life Cycle (SDLC)

 PREFERRED QUALIFICATIONS

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

YRC Worldwide is an Equal Employment Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC, Inc. is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 12/22/2011 

YRC Worldwide 

Job Title: Application Analyst II (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

Description:

JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.
  2. Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  3. Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.
  4. Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

Qualifications:

REQUIREMENTS

  1. Bachelor's Degree in computer information systems or related area.
  2. Project management experience (1-3 years managing small to medium scale project efforts)
  3. Excellent communication skills and presentation skills are required.
  4. Must be familiar with the phases of the Systems Development Life Cycle (SDLC)

PREFERRED QUALIFICATIONS

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain, or be interpreted as, a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

YRC Worldwide is an Equal Employment Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.

YRC, Inc. is an Affirmative Action / Equal Opportunity Employer.  Qualified female, minority, veteran, and disabled persons are encouraged to apply.

Posted 12/22/2011

Moblico

iPhone Developer (Kansas City)

The iPhone Application developer will be responsible for ongoing development of the iOS (iPhone/iPad) applications for existing and new products offered by Moblico. We're looking for a highly motivated, self-starter who's a quick learner with the ability to work in a "start-up" like environment. This role is project-based or part-time to full-time hourly contract, lasting six to 12 months, with future potential for employment.

Responsibilities:

* Assist with Analysis/Design of iPhone applications
* Development of iPhone applications
* Experience with Integration with backend systems (i.e. web services)
* Testing of iPhone applications
* Maintaining iPhone applications
* Provisioning/Loading iPhone apps in Apple store

Qualifications:

Core Skills (listed in priority order):
* iPhone application development experience
* Good knowledge of Apple iPhone Guidelines
* Good knowledge of Objective-C/XCode

Bonus Experience

* Mobile web site development experience
* Android application development experience
* Blackberry application development experience

 If interested please respond with a resume to jim@moblico.com

 

Web Developer (Kansas City)


Responsible for ongoing development of web sites for existing and new web sites offered by Moblico, an exciting and growing small startup mobile technology company.

Responsibilities:

Assist with Analysis/Design of Web-based User Interface (web sites)
Integration with backend system via web services (JSON/XML)
Development of Web Sites
Testing of Web Sites
System support

Qualifications:

Core Skills (listed in priority order):
- Web User Interface Development Experience
- Good Knowledge of JSP, JavaScript, PHP, CSS
- Good knowledge of HTTP, HTML, XHTML, Apache
- Good knowledge of MySQL
- Experience developing on various J2EE application servers like Tomcat and JBOSS
- Experience with AJAX
- Web User Interface Design Experience
- Experience with Yahoo UI Toolkit
- Linux/Unix hands on experience

Bonus Experience
- Mobile Web Development (WAP pages)
- Mobile Application Development (iphone, Blackberry, J2ME, Android, Brew)

Soft Skills:
- Self-starter; quick learner, highly motivated
- Ability to work in a start-up like environment

Job Type: Project based or part-time hourly, future potential for employment
Length: 6 months with potential for 12+ months
Hours: variable based on project needs

If interested please respond with a resume to jim@moblico.com

 QA/Testing Mobile Applications (Kansas City, MO)

The QA/Testing Role with be responsible for ongoing QA/Testing of the Mobile applications for existing and new products offered by Moblico. We're looking for a highly motivated, self-starter who's a quick learner with the ability to work in a "start-up" like environment. This role is part-time to full-time hourly contract, lasting six to 12 months, with future potential for employment.

Enthusiastic, Energetic QA resource needed to assist with QA process of iPhone/Android Apps and Mobile web sites.

Experience:
Mobile Application/Device Test Execution
Test Case Writing
Experience with tools such as Device Anywhere
Skilled with bug tracking tools such as Bugzilla

Looking for part-time to full-time contractor.

Individuals only, consulting companies, recruiters will be ignored.

Prefer local in KC but will consider remote.

If interested please respond with a resume to jim@moblico.com

 

Android Developer (Kansas City)

The Android Application developer will be responsible for ongoing development of the Android applications for existing and new products offered by Moblico. We're looking for a highly motivated, self-starter who's a quick learner with the ability to work in a "start-up" like environment. This role is project-based or part-time to full-time hourly contract, lasting six to 12 months, with future potential for employment.

Responsibilities:

* Assist with Analysis/Design of Android applications
* Development of Android applications
* Experience with Integration with backend systems (i.e. web services)
* Testing of Android applications
* Maintaining Android applications
* Provisioning/Loading Android apps in Android Market

Qualifications:

Core Skills (listed in priority order):
* Android application development experience
* Good knowledge of Google Android Guidelines
* Good knowledge of Java

Bonus Experience

* Mobile web site development experience
* iPhone application development experience
* Blackberry application development experience

If interested please respond with a resume to jim@moblico.com

Posted 12/19/2011

Hallmark Cards Inc.

External Employment Opportunities

Please provide the information below to individuals in your organization that may be interested in employment with Hallmark Cards Inc.

·         Go to the Hallmark website – www.hallmark.com/careers

·         Select "Search Jobs"

·         Select "Search Headquarters...Jobs

·         Enter the "IRC" number below in the "keywords" field to get more detail on specific positions

·         Select “search”

Finance Summer Intern – 2012 – IRC105200

BASIC QUALIFICATIONS-candidate must have to be considered:

  • Junior year student with a Finance, Accounting, Mathematics, Economics, Information Systems emphasis or a Senior planning to enroll in graduate school.
  • Minimum GPA of 3.0 or above overall that must be stated on resume.

PREFERRED QUALIFICATIONS NEEDED-IDEAL CANDIDATE WILL HAVE:

  • Minimum GPA of 3.5 or above in major, GPA must be stated on resume.
  • Demonstrated leadership ability.
  • Working knowledge of Excel, Word and PowerPoint.
  • Must be goal oriented and results driven.
  • Excellent communication skills required, both oral and written, as you work with both internal and external customers.
  • Strong analytical and problem solving skills required to analyze multiple systems to ensure data integrity.
  • Internship or experience in the Finance or Accounting field.

Sr. Quality Assurance Analyst - Hallmark Business Connections, Minneapolis, MN – IRC104918

BASIC QUALIFICATIONS

    • Bachelors degree  in Computer Science 
    • 4 years of experience in Software Quality Assurance

PREFERRED QUALIFICATIONS NEEDED

    • Strong experience in an IT Quality Assurance Analyst role
    • Experience testing software
    • Knowledge of integration with software development life cycle
    • Developed and executed effective plans for quality management
    • Tracked and analyzed metrics for quality assurance
    • Provided complex technical solutions for test automation

PERSONAL COMPETENCIES:

    • Team player, yet result-oriented
    • Demonstrated ability to work independently with minimal supervision
    • Problem solving skills to reflect level of responsibilities
    • Ability to identify areas of continuous improvement and make recommendations and/or implement solutions
    • Quality focus to provide for a cohesive, productive unit dedicated to the achievement of the company and department goals.
    • Ability to respond and perform necessary duties outside normal business hours.
    • High degree of internal customer focus.
    • Excellent verbal and written communication skills
    • Ability to work under pressure and meet deadlines

Meetings Producer - IRC105097

Basic Qualifications:

  • Advanced PowerPoint, Illustrator, InDesign and Photoshop skills as demonstrated in your portfolio submission
  • 3 years of professional experience in presentation design or graphic design  

Additional Preferred Qualifications:

  • BA, BS, or BFA
  • Advanced knowledge of Keynote 
  • Experience with stage design, lighting and technical production  
  • Experience with virtual meetings tools such as WebEx, Office Communicator or delivering presentation content via an iPad or mobile device
  • Flash experience
  • Strong communication skills
  • Strong business acumen 
  • Ability to work with a team
  • Strong organizational skills
  • Ability to work a flexible schedule

 Posted 12/12/2011

Job:

Intern/Performance Technologist II

Internal Job Title:

Performer Support Web Tool Designer and Developer Intern

Intern Job Duties: 

This position ensures business success through partnering with others and leveraging advanced Web 2.0 interface design and development experience to produce effective on-line Performer support tools. Successful web solutions are adopted quickly, easy to use and effectively enable Performer tasks to reduce costs and improve business metrics.

Basic Qualifications:      

  • Must be a current college student or recent college graduate; within the last year.
  • Must have a 2.5 GPA or higher

Preferred Experience and Skills: 

  • Web Interface Design expertise in Widgets and/or tool approaches related to Performer Support
  • Web 2.0 Development expertise leveraging standard methods including:  XML, Java, JQuery, AJAX, CSS and JSP
  • Integration of on-line solutions with Sprint standard Web services and Databases utilizing Oracle
  • Diverse technology experience in other related industry methodologies such as; Search and/or SOLR, Content management, Knowledge base integration, etc.
  • Education should be a BA in Computer Sciences or 7 years equivalent work experience

Additional Preferred Skills:

  • Very reliable, many of the projects are high visibility initiatives
  • Effective communicator and shows history of collaboration with others
  • Capable User-interface designer and developer as demonstrated by a strong portfolio of examples
  • Proactively analyzes, learns and adapts development methods to the latest Web technologies
  • Shows the ability to prototype and innovate on projects to solve new problems quickly
  • Must work on-site at the Overland Park, KS Sprint Campus

To apply to this position, you will need to go to www.sprint.com/careers and apply to requisition 116539BR or click on the following link: http://link.sprintcareers.info/r?id=1758003. 

Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

We are proud to be a drug free employer.

Mobile Application Developer Intern

As a mobile application developer, you will be responsible for the development of mobile learning and performance support applications for employees and business partners. You will collaborate with learning professionals and designers to create design documents, develop, debug, test and deploy mobile applications. The mobile app developer will be responsible for the research and development around the use of mobile technologies for learning and performance support.

Minimum Qualifications:

·         Must be a current college student or recent college graduate; within the last year.

·         Must have a 2.5 GPA or higher

Candidate should possess the following skills:

·         Pursuing a Bachelor’s degree in computer science or relevant field.

·         Proficiency with Android SDK and Frameworks, Eclipse development environment and an understanding of iOS development is desired. 

·         Mobile application development experience from initial design through application launch with Android platform knowledge.

·         Fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

·         Proficiency in, at least, one modern object-oriented language such as Java, C/C++.

·         Web 2.0 Development knowledge leveraging standard methods including:  XML, Java, JavaScript, HTML, JQuery, AJAX, CSS and JSP .

·         Previous Internship or work experience and/or certification with SQL Server 2005/2008 and Oracle is a plus!

Additional Information

·         Must work on-site at the Overland Park, KS Sprint Campus.

·         Desired work schedule - 8 am to 5 pm, 40 hours per week or as much as possible.

·         This is a paid intern position.

To apply to this position, you will need to go to www.sprint.com/careers and apply to requisition 116540BR or click on the following link: http://link.sprintcareers.info/r?id=175400. 

Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

We are proud to be a drug free employer.

 

Mobile Content Developer Intern

Sprint is exploring development and deployment of learning solutions to employees’ Sprint smartphones and tablets. Join a group of multimedia designers, programmers and videographers to develop mobile solutions for the in-house training organization at Sprint.  You will participate in an environment that is both collaborative and autonomous.

We are currently seeking a Mobile Content Developer Intern for the summer of 2012.

As a Mobile Content Developer, you will envision, design and develop the display of mobile training content on Sprint Android smartphone and tablet devices--working closely with designers and writers in our training organization. You may also work on art design as well.

Responsibilities

·         Develop and create eBook and interactive tablet content for training solutions using Adobe Suite CS5.5 software - incorporating video, sound, interactivity, text and

        images

·         Develop and render training content to appropriately display for smartphones, tablets and desktops using Media Queries, CSS and frameworks (like JQuery).

·         Create mockup and wireframes of mobile and tablet layouts for training solutions

·         Render and optimize graphics for Android icons and display graphics

 

Preferred Skills and Experience

·         Must be a current college student or recent college graduate; within the last year

·         Must have a 2.5 GPA or higher

Preferred Skills and Experience

·         Strong HTML, Javascript, Jquery, Media Queries, and CSS skills

·         Knowledge and experience with optimizing HTML for mobile display

·         Knowledge of Tablet layouts, Android layouts, image optimization

·         Strong technical visual arts skills

·         Intimate working knowledge of web browsers, behaviors and rendering challenges

·         Experience embedding video, audio, flash and/or interactive content for delivery on a mobile device

·         Strong communication skills – written and verbal

·         The ability to troubleshoot and find effective solutions for a project

·         Advanced CSS functionality and techniques

·         Experience with Android development and an understanding of iOS development

·         Working knowledge of Android icon and design guidelines

·         Knowledge of designing for usability and creating usability solutions for touchscreen interfaces

·         Demonstrated knowledge and experience with Adobe Photoshop, Illustrator, and Dreamweaver

Preferred Educational Background

BS or MS Multimedia Design or  related  experience

Additional Information

·         3.2 GPA preferred

·         Must work on-site at the Overland Park, KS Sprint Campus

·         Desired work schedule - 8 am to 5 pm, 40 hours per week or as much as possible

·         This is a paid intern position

To apply to this position, you will need to go to www.sprint.com/careers and apply to requisition 116546BR or click on the following link: http://link.sprintcareers.info/r?id=1755010. 

Sprint is a great place to work for people who want to make a difference. We're at the center of a challenging and changing industry where every day is a growth opportunity. Diverse thought and backgrounds are highly valued. If you're up for a challenge, Sprint is the place to build your career and your character.

Sprint is an Equal Opportunity Employer and has been recognized for its commitment to diversity and creating an inclusive workplace where all employees' backgrounds, talents and contributions are valued.

We are proud to be a drug free employer.

Posted 12/6/2011

MULTI SERVICE

www.multiservice.com

jobs@multiservice.com

MULTI SERVICE

Updated November 22, 2011

 

PLEASE SEND RESUMES BY FAX TO 913-663-9669 OR EMAIL TO jobs@multiservice.com

Please make sure to list which position you are applying for on your resume.

Systems - Programmer (Oracle/Perl) (Entry-Level)

Multi Service Corporation, a global transaction management company specializing in billing and payment solutions, is looking for an ideal candidate our Entry-Level Programmer position in the Systems department.  The Programmer will be responsible for creating new applications as well as enhancing and maintaining existing applications.  Programming environments include Perl, Oracle, XML, Linux, PL/SQL, C, JavaScript, HTML and CSS.  The Programmer will be exposed to all areas of product development including design, coding, testing and implementation.

The following are the essential duties and responsibilities of the Entry-Level Programmer:

·         Analyze requirements and work with Team Lead, Business Analysts and Data Architects on application design

·         Work with Data Architect to develop high performing SQL and PL/SQL

·         Stay current with Web Development, Perl and Oracle best practices

·         Participate in both design and code peer reviews

·         Provide application on-call support

·         Accept and complete projects and other miscellaneous duties as assigned

·         Document status and keep stakeholders informed of progress

·         Maintain application performance, security and coding standards

We are looking for the following in the ideal candidate:

·         College degree in Computer Science or equivalent education and experience developing browser based applications and web sites

·         1-2 years of experience in Web development, Perl, XML and a RDBMS (Oracle preferred)

·         Demonstrated ability to work in both a team and independent environments

·         Detailed understanding of the software development process

·         Familiarity with relational databases

·         Excellent time management skills

·         Attention to detail

·         All candidates must have good interpersonal and communication skills

The following are additional, preferred qualifications for the Programmer position:

·         Experience with Apache and LINUX

·         Expert skill level in the following: PERL, JavaScript (including AJAX), HTML, CSS, SQL and XML

·         Familiarity with JavaScript libraries such as YUI

·         Familiarity with SQL performance tuning

·         Familiarity with web design strategies such as Progressive Enhancement

·         Familiarity with SOAP based services

 

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Program Management – Business Analyst

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for our Business Analyst (BA) position in one of our Private Label Program Management department.  The successful candidate will collaborate with three other BA colleagues in this group, sharing in responsibility for coordinating the development and implementation for new features and functionality entering the program for the benefit of external clients and internal stakeholders.  Significant interaction with the Client and internal stakeholders will take place during these stages. This program management group works with internal teams that include systems/IT, Financial Controls, Customer Service, Accounting, and Credit in addition to external clients, customers, and merchants.

The responsibilities of the Business Analyst are as follows:

  • Work with internal and external stakeholder groups to identify, evaluate and document new functionality and process improvement opportunities
  • Gather, analyze and communicate internal/external user requests, new projects, enhancements and business requirements
  • Meet regularly with the external client to assess their needs and maintain the list of requests, providing regular updates on program performance and functionality (as needed)
  • Translate change requests into detailed business requirements for use with system team to develop resource estimates
  • Perform cost/benefit analysis of requested changes to determine feasibility and value
  • Manage the development of business requirements and testing of new functionality with QA and user groups
  • Work with the systems teams to coordinate in developing systems resource estimates for program enhancements
  • Develop software test plans/procedures and conduct testing
  • Coordinate client and User Acceptance Testing and facilitate client training events and sessions (as needed)
  • Prepare proposals to obtain approval to proceed with client’s billable requests (as needed)
  • Serve as a subject matter expert for assigned user groups, defining solutions that meet the user group’s business needs and to resolve user issues
  • Serve as training resource for new functionality to ensure that system is being used properly by user groups
  • Monitor the progress of change requests through to completion and full production implementation using internal tracking system

We are looking for the following in the ideal candidate:

·    Experience or education in any or all of these areas: business finance or accounting, transaction processing, financial analysis, process control analysis and/or development, or client project management

·    Excellent oral and written communication skills

·    Demonstrable success in development and installation of business process solutions impacting multiple stakeholders

·    Demonstrations of leadership in implementations of projects or processes

·    High level of expertise in office productivity applications

·    Demonstration of critical thinking and analytical skills

  • Demonstrated ability to prioritize tasks  and  engage in multiple initiatives
  • Demonstrated ability to work in both independently and in a team environments
  • Bachelor’s degree in Business with emphasis in Information Systems or related fields a plus
  • Technical aptitude required

Multi Service is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Posted 11/28/2011


hr@skccom.com      

Microsoft Architect - UC

       Location: TBD, USA
       Contact Information: Human Resources,  Ph. 913-422-4222

Apply Online

MAJOR RESPONSIBILITIES AND DUTIES

  • Individuals will be responsible for establishing and maintaining rigorous engineering standards for the operational efficiency and effectiveness of implemented solutions.
  • Role includes responsibilities within SKC’s product development efforts including research and testing to determine best-of-breed new technologies.

QUALIFICATIONS

  • Bachelor’s Degree
  • Previous Consulting Experience Preferred (2 – 6 years)
  • Systems Engineering Experience (2 – 6 years)
  • Excellent problem solving skills: both at the frontline and incident to problem management
  • Joy of learning new skills, technologies, and passionate about conveying knowledge
  • Relevant MCTS certifications
  • Microsoft Server 2008 NOS expertise including Active Directory w/ group policy,
  • DNS, DFS, scripting, etc.
  • Microsoft Exchange 2007 experience
  • Microsoft OCS 2007 experience
  • Networking expertise including routers and switches
  • Project and team orientation
  • Excellent communication skills
  • Excellent documentation skills (ie. technical writing)

Desirable skills/ experience

  • Desirable skills/experience:
  • Bachelor’s Degree in Computer Engineering, Computer Science, Management
  • Information Systems or the equivalent in experience.
  • MCITP certification
  • Microsoft Exchange 2007 implementation and management
  • Microsoft Office Communications Server 2007 / R2 implementation and management
  • Microsoft Online Services implementation / migration
  • Experience with Exchange or OCS telephony integration a plus
  • Strong relationship with Microsoft community
  • Previous consulting experience
  • ITIL Foundations certification

General Qualifications

  • Ability to analyze customer situations, make decisions and solve problems under pressure.
  • Ability to maintain positive working relationships with management, co-workers, clients and vendors.
  • Ability to be detail oriented, works without supervision and must be available during working hours.

ENVIRONMENT

Work Environment
SKC Communication Products, Inc. promotes from within and strives to recognize each associate's individual talents. SKC believes that our associates are our company's most valuable asset. Consequently, SKC enjoys low turnover, promotes from within and fosters a strong team atmosphere. SKC offers a business casual environment, and we encourage our employees to be creative and enjoy the time they spend at work.

Travel
Some travel necessary

Posted 10/31/2011

YRC Worldwide

Job Title: Customer Support Specialist - Expedited Solutions (Overland Park) - ESI
Location: United States/Kansas/Overland Park/Overland Park

JOB SUMMARY 

Entry level position in customer support. Provides courteous, efficient, and timely service to customers.  Receives telephone calls, answer questions and resolves customer issues.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.     Receives and processes customer orders, inquiries and/or complaints covering services provided.

2.     Requires analysis, judgment and sensitivity to customer needs.

3.     Provides appropriate price quotes that fit the customer request.

4.     Provides pricing, availability and schedule information.

5.     Researches and obtains resolution of a variety of customer complaints and issues.

REQUIREMENTS

1.     High School Diploma

2.     Knowledge and experience in PC and Mainframe applications.

3.     Excellent facilitation, communication, interpersonal and organizational skills.

PREFERRED QUALIFICATIONS

1.  Prior customer service experience

YRC Worldwide is an Equal Opportunity Employer

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.
Yellow Roadway Corporation is an Equal Opportunity Employer and requires pre-employment drug testing.

 

Posted 10/25/2011

YRC Worldwide

Job Title: Manager-Technologies (Architecture & PMO) (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

SUMMARY

Manages the information technology (IT) needs across all functional and technical areas.  

DUTIES AND RESPONSIBILITIES 

  1. Identifies and implements the technical and resourcing approaches that are needed to deliver the necessary services effectively and efficiently.
  2. Delivers and manages all IT services to meet business requirements.  Ensures that the design and selection of business application systems is informed by operational realities and that new application systems are successfully integrated and operated within the operational environment.
  3. Works with fellow managers to ensure that the IT strategy recognizes operational and technical best practice.
  4. Responsible for providing technical leadership to the organization.
  5. Manages, develops, and reviews performance of staff.

REQUIREMENTS  

  1. Bachelor's Degree in IT field of study
  2. 5 years of proven progressive performance in IT.
  3. 2 years of experience in managing the delivery of technical services.
  4. Previous project management experience in technical infrastructure areas.
  5. Excellent verbal, written and interpersonal communication skills. 
  6. Five or more years of experience with establishing/managing IT enterprise architecture and governance programs and associated best practice.
  7. Five or more years of experience with establishing/managing an IT project management office and associated best practices in areas such as ideation, requirements management, pipeline management, project execution and governance.
  8. Experience in IT strategic planning, gap analysis and roadmap development
  9. Experience building trust, aligning priorities and nurturing effective working relationships between IT and Business

PREFERRED QUALIFICATIONS

  1. MBA  

YRC Worldwide is an Equal Employment Opportunity Employer.
Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/.
Yellow Roadway Corporation is an Equal Opportunity Employer and requires pre-employment drug testing.

Posted 10/19/2011

MULTI SERVICE

www.multiservice.com

jobs@multiservice.com

PLEASE SEND RESUMES BY FAX TO 913-663-9669 OR EMAIL TO jobs@multiservice.com.   www.multiservice.com

Please make sure to list which position you are applying for on your resume.

Program Management – Business Analyst

Multi Service Corporation is looking for an ideal candidate for our Business Analyst for our Program Management department.  The Business Analyst is responsible for developing business requirements and related business rules based on the user’s (internal and external) needs.  The Business Analyst serves as the liaison between systems and user groups, writing detailed and thorough specifications to ensure software applications meet or exceed end-user requirements.

Job responsibilities for Business Analyst are as follows:

  • Serves as a subject matter expert for assigned user groups, defining solutions that meet the user group’s business needs.
  • Creates and translates change requests into detailed, thorough business requirements.
  • Evaluate, identify, and document needed process improvements/changes that will result in more efficient operation.
  • Provides technical support for investigation of issues.
  • Works with the Quality Assurance Analysts as a training resource for new functionality to ensure the system is being used properly by user groups.
  • Participates in meetings with users to foster greater program efficiency.
  • Works with the Quality Assurance Analysts to design, plan, and conduct testing of new functionality.
  • Organizes and tracks priorities for assigned user groups.
  • Performs cost/benefit analysis of requested changes to determine feasibility and value.

We are looking for the following attributes and skills in the ideal candidate:

  • Highly motivated and organized
  • Critical thinking and analytical skills
  • Excellent written and oral communication skills
  • Demonstrated ability to prioritize tasks
  • Excellent interpersonal skills
  • Must be able to demonstrate the ability to take an objective and devise and implement a viable plan of action in pursuit of the objective
  • Demonstrated ability to work in both a team and independent environments
  • Attention to detail
  • Able to influence and suggest process and technology improvements at all levels of the organization
  • Must be flexible and willing to undertake a wide variety of challenging tasks
  • Must be able to successfully engage in multiple initiatives simultaneously
  • Drive to enhance technical and professional knowledge and skills through the use of trade journals, seminars, courses, etc.

 The following are preferred attributes and skills for the ideal candidate:

  • Bachelor’s degree or the equivalent combination of formal education and experience preferred
  • Solid understanding of the software development process
  • Good application knowledge and user awareness – understand how the clients will use the product
  • Knowledge of CBAP best practices


Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Accounting – Cash Management Clerk

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for our entry-level Cash Management Clerk position in the Accounting department.  The work schedule for this position is 8:00 a.m. to 5:00 p.m., Monday to Friday.

The responsibilities for the Cash Management Clerk are as follows:

  • Reconciling the daily cash position for multiple domestic and international bank accounts
  • Initiate daily electronic payments utilizing bank websites
  • Entry level clerical tasks

We are looking for the following in the ideal candidate:

  • High School Diploma or equivalent required
  • Associates or Bachelors Degree is preferred
  • MS Office experience required specifically Excel
  • 10-key by touch and 30+ wpm
  • Self-starter that can complete assigned duties in a timely manner under minimal supervision
  • Must be able to follow instructions and complete daily tasks with a high-level of accuracy while having the desire to learn and assist with the duties of others
  • High attention to detail
  • Team player with strong ability to focus on goals of team as well as personal goals
  • Time management skills such as prioritization of multiple responsibilities with timely results is a must

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Systems - Programmer (Oracle/Perl) (Entry-Level)

Multi Service Corporation, a global transaction management company specializing in billing and payment solutions, is looking for an ideal candidate our Entry-Level Programmer position in the Systems department.  The Programmer will be responsible for creating new applications as well as enhancing and maintaining existing applications.  Programming environments include Perl, Oracle, XML, Linux, PL/SQL, C, JavaScript, HTML and CSS.  The Programmer will be exposed to all areas of product development including design, coding, testing and implementation.

The following are the essential duties and responsibilities of the Entry-Level Programmer:

·         Analyze requirements and work with Team Lead, Business Analysts and Data Architects on application design

·         Work with Data Architect to develop high performing SQL and PL/SQL

·         Stay current with Web Development, Perl and Oracle best practices

·         Participate in both design and code peer reviews

·         Provide application on-call support

·         Accept and complete projects and other miscellaneous duties as assigned

·         Document status and keep stakeholders informed of progress

·         Maintain application performance, security and coding standards

We are looking for the following in the ideal candidate:

·         College degree in Computer Science or equivalent education and experience developing browser based applications and web sites

·         1-2 years of experience in Web development, Perl, XML and a RDBMS (Oracle preferred)

·         Demonstrated ability to work in both a team and independent environments

·         Detailed understanding of the software development process

·         Familiarity with relational databases

·         Excellent time management skills

·         Attention to detail

·         All candidates must have good interpersonal and communication skills

The following are additional, preferred qualifications for the Programmer position:

·         Experience with Apache and LINUX

·         Expert skill level in the following: PERL, JavaScript (including AJAX), HTML, CSS, SQL and XML

·         Familiarity with JavaScript libraries such as YUI

·         Familiarity with SQL performance tuning

·         Familiarity with web design strategies such as Progressive Enhancement

·         Familiarity with SOAP based services

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Fleet – Inside Sales Representative

Multi Service Corporation, a global transaction management company specializing in billing and payment solutions, is looking for an ideal candidate who has high integrity, professionalism, constant positive attitude, and the ability to succeed in a competitive environment for an Inside Sales Representative position in our Fleet department.  As a team member of an inside sales team, the sales representative is responsible for aggressively growing our customer base through presenting and selling fuel card products to small trucking companies.

The responsibilities of the Inside Sales Representative are as follows:

  • Strong work ethic and excellent prospecting skills to generate and qualify prospects by contacting at least 75 cold calls per day
  • Grow customer portfolio through new sales
  • Maintain customer relationships
  • Prepare paperwork for underwriting and account setup
  • Communicate new product and service opportunities, market developments, and other sales feedback
  • Participate in weekly sales meeting and contribute to a positive work environment
  • Manage daily schedule
  • Meet and exceed monthly sales quota and goals set by General Manager

We are looking for the following in the ideal candidate:

  • Minimum of 1 year of sales experience; Inside sales experience is a plus
  • Strong written and verbal communication skills
  • Goal oriented
  • Effective ability to provide a professional company image to prospects as well as professional appearance
  • Ability to work independently and as part of a team
  • Must be a creative thinker to overcome customer rejections
  • Must be adaptable and be able to consistently deal with ever-changing conditions
  • Demonstrate problem solving and negotiation skills

Multi Service Corporation is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Private Label Parts – Custom Service Representative – Bilingual (French)

Multi Service Corporation, a global transaction management company, specializing in billing and payment solutions, is looking for an ideal candidate for our Customer Service Representative position with a strong fluency in the French language as it pertains to speaking, reading and writing.  This position is in our fast-paced customer support call center within the Private Label Parts division.  The Customer Service Representative works on a variety of programs which provides transaction management services to Multi Service clients.  The Customer Service Group works with internal teams along with external clients, customers and merchants.

Below are the responsibilities of the Customer Service Representative:

·         Respond to client inquiries via phone, fax & email

·         Customer/merchant account set up & maintenance

·         Dispute resolution/process billing errors

·         Accounts payable/receivable research & follow-up

·         Assisting customers and merchants with program procedures

·         Billing & reimbursement audits

·         Testing of new program innovations

·         Identify procedural issues

·         Other general customer & merchant support duties as assigned

We are looking for the following in the ideal candidate:

·         Minimum 1 year of Customer Service experience

·         Computer literate

·         Working knowledge of Microsoft Outlook, Word & Excel

·         Experience with problem identification and solution

·         Strong critical thinking and analytical skills

·         Fluency in French and English language specifically written and oral communication skills

·         Ability to prioritize tasks and meet deadlines

·         Ability to work in team and independent environments

·         Very detail oriented

·         Highly motivated and organized

·         Excellent Interpersonal skills

·         Interdepartmental and customer relationship skills.

Multi Service is an Equal Opportunity and Affirmative Action Employer.  We welcome all veterans and disabled applicants.

Posted 10/13/2011 

Title of job:  On-Site Computer Technician

Part time or Full Time:  Part Time, Full Time, Contract

Duties:     

You'll be performing hardware repairs and software troubleshooting on all types of personal computing devices (PC, Mac, iOS, etc) on-site in the Lawrence, Kansas City and Topeka areas, and at our office.

Qualifications Needed:        

Professional hands-on computer support experience on Windows (XP, Vista and Windows 7) and/or Mac OS X desktop operating systems as well as experience with common home networking devices.

Clear ability to think "outside-the-box" and come up with ideal and unique computer solutions.

You should be a self-started with excellent problem-solving abilities, be professional in appearance and demeanor, attentive to detail and have a strong drive to delight customers

Genuine and sincere interest in meeting people from diverse backgrounds and life experiences and be comfortable going into these customer's businesses and homes (including ones with large slobbering dogs)

Must have reliable transportation and a valid driver's license.

How to Apply:                                   

Please email hiringi@calldrdave.com your resume attached and in the body of the email highlight your background and experience

Company Name and Location:   DoctorDave™ Computer Repair, Lawrence, KS

Company website:                www.calldrdave.com

                                                       www.workfordave.com

Salary:  Compensation is generally $20-40 an hour depending on your skill level and availability.  We'll hire both employees and contractors depending on the candidate's experience and skill set.

Posted 10/12/2011

Title of job:                           ISO Team (Infrastructure Service Optimization- CS/Sales)

Company Name:   Codero

Location:                 8735 Rosehill Road, Suite 400

                                  Lenexa, KS 66215

Part time or Full Time:       Full Time

Duties:

ISO Team (Infrastructure Service Optimization- CS/Sales) Level 1 and 2

This is a Sales and Customer Service Position.

SUMMARY: An ISO team member will provide quality support to Dedicated Server customers and team/peer members, employing high degree of customer service, technical expertise and timeliness. Escalate trouble tickets as necessary to higher-level staff. Has frequent interactions with customers; therefore, must be effective in interpersonal communication and problem solving. Use a high degree of patience and problem management techniques to solve problems. Follow through on resolution with users. Consult knowledge base to optimize problem resolution. Adhere to established standards in resolving problems. Tracks calls and enters solution data into knowledge base

  1. Research, resolve, and respond to questions received via telephone calls and callbacks in a timely manner, in accordance with established standards, policies, procedures and service level agreements.
  2. Research, resolve, and respond to questions received via email and chat in a timely manner, in accordance with established standards, policies, procedures and service level agreements.
  3. Escalate problems to appropriate individuals based on established guidelines and procedures.
  4. Install/Maintain/Monitor and report on network equipment (e.g. servers, switches, peripherals) in local and remote facilities
  5. Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers.  Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity.
  6. Attend training sessions and possibly assist in training workshops. Participate in cross/team projects that enhance the quality or efficiency of the Systems Support group.
  7. Perform administration of Unix/Linux-based & Windows Server machines in a large multi-domain environment.
  8. Troubleshoot and analyze causes of server performance problems.
  9. Review server error and audit logs.
  10. Perform preventive maintenance on servers.
  11. Perform system backups/restores.
  12. Assist in the distribution of newly developed software, features, changes, etc to production machines.
  13. Perform other duties and tasks as assigned.

EXPERIENCE / REQUIREMENTS

  1. Excellent Communication and Sales Skills – Very Strong on Windows Systems
  2. Minimum 2 years sales experience.
  3. Minimum 1 year of UNIX and Windows systems engineering/administration or hands-on experience.
  4. Experience with common Unix/Linux & Windows Server applications.
  5. Fundamental understanding of a UNIX-based operating system and Windows servers.
  6. Familiarity with most basic system administration tools and procedures; for example, BASH, MySQL, MsSQL, IIS, Apache, ProFTPd, Web Control Panels, use backup programs and verify disk integrity, maintain system files (groups, hosts, aliases).
  7. Great interpersonal and written communication skills are essential.
  8. Ability to exercise judgment using procedures and practices to determine appropriate course of action. 

How to apply:             http://www.codero.com/company/careers/

Salary:                          Position pay is hourly plus commission. 

Company website:    http://www.codero.com/

 Posted 10/12/2011

YRC Worldwide

Job Title: Application Analyst II (Overland Park) - YRCW
Location: United States/Kansas/Overland Park/Overland Park

 JOB SUMMARY 

Responsible for analysis, design and implementation of large cross-functional information system solutions.  Works in a team environment to support programs in production and systems development.  Responsible for developing and updating programs that are defect free and meet or exceed service level performance metrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Works closely with customers to understand the functions to be automated, objectives, desired features and input/output requirements.  Determines estimates for time and cost of work as well as feasibility and compatibility with other systems.  Designs and writes technical and program specifications.
  2. Analyzes, defines and documents program requirements for data, workflow, logical process, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  3. Analyzes, installs and tests upgrades application programs of high complexity to ensure that final product meets or exceeds customer expectations.
  4. Understands and applies company standards, methodologies, processes and procedures.  Participates in the development of standards, tools, methodologies, processes and procedures across the organization.

REQUIREMENTS

  1. Bachelor's Degree in computer information systems or related area.
  2. Project management experience
  3. Excellent communication skills and presentation skills are required.
  4. Experience with Java, JSP, Unix, XML

 PREFERRED QUALIFICATIONS

  1. Experience with Oracle, WASD, WebLogic, Eclipse, and legacy mainframe experience.

YRC Worldwide is an Equal Employment Opportunity Employer.

Qualified candidates are encouraged to apply online at http://www.yrcw.com/careers/ then click on YRC Worldwide Technologies Inc.

YRC Worldwide Technologies Inc. is an Equal Opportunity Employer and requires pre-employment drug testing.

Posted 10/03/2011

 

Title of job: Network Operations Technician

Company Name and Location:  Experis IT client located in Kansas City, MO

Part time or Full Time:  Full Time Contract with opportunity to convert Permanent!

Duties:

As a Network Operations Technician, you will monitor networks in the Data Center/Network Operations environment. The client is going from a VPN network to MPLS. You will also be responsible for handling general tasks and support issues, diagnosing problems, determining appropriate corrective action, and bringing issues to resolution. The Technicians must meet key company performance indicators to minimize the customer’s productivity loss caused by network outages/incidents.

The current environment includes three areas:
Networking
Unix
Mainframe

It is the goal of the client to have all of their Technicians cross-trained in these three areas.

Official experience and responsibilities could include:

Provide troubleshooting for hardware and software issues, monitor system and network performance, make sure bulk files are transferred and received, and other general network and computer operation outages coordinated properly.
Monitor and take corrective action for problems while minimizing customer impact.
Create and/or update internal tickets to document monitoring and recovery steps.
Monitor and respond to network outages and alarms.
Basic UNIX scripting and tool monitoring, JCL, MVS, batch scheduling, knowledge of tandem technology.
Firewall experience and file transfer highly desired.
Process daily NOC tasks, functions and batch processing.
Perform and assist with network maintenance and testing.
Schedule and notify proper personnel of outages and/or network maintenance.

Additional Desired Criteria:

Network Management Protocols
Microsoft desktop OS (Windows 98 and later versions)
UNIX familiarity

Shift: 12-hour shifts, 6:00pm to 6:00am rotating weekly as follows: Wed/Thurs/Fri, then Wed/Thurs/Fri/Sat the next week (The second week is 48 hours--those 8 hours every other week are paid at time and a half.)

Qualifications Needed:

Candidates with most of the following experience/background will be considered:

CCNA (past/present/pursuing)
MPLS
VPN (knowledge of configuration)
CISCO, switches, routers, T1s
Basic Unix scripting (a plus)
Data network experience (not just telco)
Go-getter attitude
Desires networking as a career path

How to Apply:

Please email your resume to Michelle Klemansky at michelle.klemansky@experis.com

Salary:

Based on experience

Company website:

www.experis.com

Posted 09/22/2011 

Job Description

Title: Online Content Support Associate           
Job Report to:
Marketing Director

Job Summary

Primarily responsible for maintaining and optimizing content and presentation of multiple websites and sales channels, including but not limited to privately-owned websites, third-party marketplaces and social media channels. Also responsible for synchronizing website content with other marketing content and promotions, such as emails, catalogs and flyers.

Duties and Responsibilities   

  • Modify online content to accurately reflect inventory, optimizing and revising page content design protocol, with highest priority of getting new items on sites quickly
  • Communicate with internal staff to maintain awareness of all inventory changes including new and discontinued items, price changes, out of stock and restocked items, product modifications and other changes
  • Identify technical or presentation issues and troubleshoot or escalate support request as necessary
  • Prepare images for website as necessary, including resizing, background removal, color correction and file conversion. (Prior experience not necessary)
  • Communicate with other vendors to obtain product information and image content as needed
  • Additional marketing duties as requested by Marketing Director or Online Support Team

Required Knowledge, Skills, and Abilities

  • Moderate to high proficiency level with Microsoft Excel and HTML coding protocol
  • Proficiency with PC hardware required
  • Typing ability: 40 words per minute minimum
  • Understanding of basic spelling, grammar and punctuation, and acute attention to such details
  • Ability to establish priorities, work diligently and independently, and proceed with objectives with minimal supervision
  • Ability to independently troubleshoot problems as they are encountered
  • High attention to detail
  • Professional appearance and strong communication skills

Credentials and Experience

  • Associate’s degree in information technology, marketing or business, or at least 20 hours of related coursework
  • One to two years related experience in desktop publishing or website support preferred

Special Requirements

Ability and willingness to work overtime, holidays, and weekends as requested.  Must have reliable transportation.

BEAU LANGDON

Marketing Director

TITLE Boxing LLC

913.438.4427 x.5191

beau@titleboxing.com

Posted 09/19/2011

Are you looking for a job where you can utilize gap analysis and effective measurements in the workplace?  Shook Hardy & Bacon currently has an opening for a Technical Training Facilitator.

Responsibilities:

·         Provides coordination of staff in carrying out technical training, help ticket resolution and floor support in an effective, professional and courteous manner.

·         Manages the e-learning process including assessing to determine effectiveness.

·         Assists with the development and coordinate gap analysis programs for technical areas and establishes programs to meet these needs.

·         Leads trainers in continuing education for technical matters and trainer skills based on the needs of the firm and sets the example for technical expertise and trainer skills.

·         Assists the Firm's IT and Practice Support Project Managers in providing resources to evaluate new or updated technology.  Acts as liaison between the project managers and the Firm's attorneys and staff to communicate change in a positive and effective manner.

·         Conducts research on emerging technologies.  Evaluates new technology and makes recommendations to the CIO.

·         Recommends and completes changes to the Firm's software following the guidelines of the change management process.

·         Develops and coordinates in-class, desk side, self-study, e-learning and online technical training programs including curriculum, instructors’ guides, methods and materials.

·         Oversees the department's intranet sites including the SharePoint site.  Ensures site content is accurate and appropriate for the Firm's attorney and staff.

·         Maintains relationships with peers in other firms, vendors, and legal technology associations.

·         Coordinates the scheduling of all training programs.

·         Keeps informed on new developments, methods, and techniques in the training field.

Qualifications:

·         Bachelor's degree (B. A.) from four-year college or university with an emphasis in Organizational Development, Computer Science or related area.

·         Must have five years related experience. An additional three years of experience in a similar role may be considered in lieu of degree.

·         Strong verbal and written communications skills.

·         Knowledge and use of distance learning and content authoring tools (i.e. WebEx, Microsoft Live Meeting, STT, Captivate, etc.). 

·         Must have working knowledge of HTML, XML and some programming experience with an object oriented language.

Company Information:

Established in Kansas City in 1889, Shook, Hardy & Bacon L.L.P. is an international law firm with a legal legacy spanning more than a century. With nine offices strategically located throughout the world, SHB serves a diversified client base with a wide range of practice groups. For the fourth consecutive year, Shook, Hardy & Bacon has been named the global "Product Liability Law Firm of the Year" by Who's Who Legal -- The International Who's Who of Business Lawyers; SHB has won this award every year since its inception in 2005. It goes without saying that SHB offers a stimulating legal setting, outstanding resources and provides a competitive salary and benefits package. We are an Equal Opportunity Employer. 

To apply for this position visit our website:  www.shb.com.

Posted 09/14/2011